WHITE PAPER - This paper discusses the ever-changing competitive landscape in the chemical industry and examines the five big issues that no chemical firm can ignore.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Management | Business Processes | Chemical Industry | ERP | Productivity

WHITE PAPER - As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Analytic Applications Software | Business Management | Customer Data Management | Customer Service | Dashboards | IVR | VoIP

WHITE PAPER - An evidence management platform features a unified repository, rulesbased workflow, audit capabilities, and reviewer-level performance analytics that enable your general counsel to effectively capture, share, and store information.
Posted: October 17, 2008 | Published: October 17, 2008


Topics:  Authentication | Business Management | Electronic Discovery | Enterprise | Information Security | Legal Compliance Software | Legal Environment | Legal Services Industry | Manufacturing

WHITE PAPER - The outsourcing and offshoring landscape has changed considerably in the last few years. Read this guide to understand the emerging trends in outsourcing for 2008.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Management | Financial Management | Offshore Outsourcing | Outsourcing | Security

WHITE PAPER - This whitepaper explains how IBM Cognos 8 BI, IT can provide organizations with an open, service-oriented, enterprise-class platform that provides a complete and consistent view of all data–without requiring implementation of multiple tools.
Posted: September 11, 2008 | Published: September 11, 2008


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Collaboration | Dashboards | Performance Testing

WHITE PAPER - ILOG's Business Rules Management System, or JRules, provides a business rule management system that enables all business rules to be externalized. This allows the business to develop the rules directly, ensuring the rules accurately reflect the business.
Posted: May 22, 2008 | Published: January 1, 2006


Topics:  Application Development | Business Management | Business Processes | Enterprise Systems | Java | Productivity | Regulatory Compliance | Servers

WHITE PAPER - In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...
Posted: April 25, 2008 | Published: June 1, 2006


Topics:  Business Management | Consumers | Customer Service | Desktop Management | Enterprise

WHITE PAPER - This paper examines how flexible, integrated information technology makes it easy to adapt the way you do business in response to changing needs-and helps you outperform the competition.
Posted: January 31, 2008 | Published: January 1, 2007


Topics:  Business Management | Business Processes | Globalization | SAP (Product)

WHITE PAPER - This research paper will present a business guide for SOA governance based on the most recent user enterprise research and analysis from Saugatuck Technology.
Posted: October 22, 2007 | Published: October 1, 2007


Topics:  Business IT Alignment | Business Management | Change Management | Executive Management | Market Research | SOA | SOA Governance