WHITE PAPER - This white paper describes critical steps IT executives must take to prepare for change and manage an ITSM implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Business Processes | IT Infrastructure | IT Service Management | ITIL | ROI

WHITE PAPER - In this comprehensive report Ovum discusses how to overcome various limitations by including real-time data integration and data services as part of a successful SOA and BPM strategy.
Posted: November 30, 2008 | Published: November 27, 2008


Topics:  Business Process Management | Business Processes | Data Integration | Enterprise | Metadata | SOA

WHITE PAPER - The purpose of continuity planning is not to create a paper document, but a recovery capability for the organization.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Business Continuity Planning | Business Processes | Change Management | Disaster Recovery | Testing

WHITE PAPER - Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework, which utilizes a 100% service-oriented architecture (SOA), and Web 2.0 technologies for a new breed of enterprise solution.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  .NET | Business Processes | ERP | Purchase Orders | RSS | SOA | SQL Server

WHITE PAPER - Competition, shorter lifecycles lean economic times are all placing pressures on Industrial distributers. Read how Microsoft Dynamics solutions help distribution companies face demands for lower prices, improved packaging, and tight deliver...
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Processes | Business Service Management | CRM | Distribution | Enterprise Systems | Globalization | Industrial Equipment | Industry Organizations

WHITE PAPER - Read this whitepaper to learn ways to boost your organization's business while securing essential information, protect against data, and allow administrators to manage who can send what information where and how.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Business Processes | CIOs | Data Security | Enterprise | Intellectual Property | Internet | Regulatory Compliance | Web Services Security

WHITE PAPER - It's expensive to maintain CRON on every server. And it's a drain to log into machine after machine, but did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Processes | Job Scheduling Software | Open Systems Standards | Programming | Remote Network Management | Security | UNIX

WHITE PAPER - Experts have been predicting an explosion in the mobile workforce trend for years, to learn more about this trend Citrix Online and the Work Design Collaborative joined forces to conduct a survey about trends in flexible work policies and technology.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Business Processes | Mobile CRM | Mobile Device Management | Mobile Workers | PDA | Productivity | Videoconferencing Systems

WHITE PAPER - This paper presents a big-picture view of the area, looking at both Microsoft offerings and complementary partner products, the intent is to provide a technology overview of BPM in the Microsoft world.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Business Process Management | Business Processes | Collaboration | Document Management | Manufacturing | Marketing | Vendors

WHITE PAPER - This paper describes the business context out of which grew the need for a service oriented approach, and the Microsoft approach to achieving successful SOA implementations.
Posted: November 7, 2008 | Published: November 6, 2008


Topics:  Best Practices | Business IT Alignment | Business Processes | Intellectual Property | IT Infrastructure | Productivity | SOA | Web Services

WHITE PAPER - Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Processes | Call Centers | CRM | Customer Service | Marketing | Vendors | VoIP

WHITE PAPER - Read this document to learn how integrating platforms for both server and storage virtualization is key to realizing virtualization's full benefits.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Business Processes | IT Managers | Productivity | SAN | Server Management | Server Virtualization | Storage Consolidation | Storage Infrastructure | Storage Virtualization

WHITE PAPER - This paper discusses the broader picture of virtualization benefits and organizational decisions that can influence the amount of benefit achieved.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Business Processes | Disaster Recovery | ERP | Hardware | Operating Systems | Server Virtualization

WHITE PAPER - Centralized management approach has enabled Leapfrog to standardize its core processes and automate routine tasks to develop a scalable and repeatable model for IT support.
Posted: October 31, 2008 | Published: October 30, 2008


Topics:  Best Practices | Business Processes | Change Management | Configuration Management | IT Infrastructure | Network Management

WHITE PAPER - This paper explians in detail ten things you can do now to prepare for your master data management initiative.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Application Performance Management | Authorization | Business Processes | Data Center Management | Data Management | ERP

WHITE PAPER - B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  B2B | Best Practices | Business Environment | Business Processes | ERP | IT Infrastructure

WHITE PAPER - SEEBURGER, a world leader in B2B integration technology, offers powerful and complementary tools for global collaboration and seamless integration: the B2B Gateway and the B2B Portal.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  B2B | Business Processes | Collaboration | Regulatory Compliance | SOA | Supply Chain Management

WHITE PAPER - Collaboration processes are commonplace in manufacturing organizations. One critical methodology used in manufacturing for team-based improvements is the technique of kaizen meetings. These meetings are supported by data that characterize a process...
Posted: October 24, 2008 | Published: August 1, 2006


Topics:  Business Processes | Collaboration | Integration | Manufacturing | Supply Chain Management

WHITE PAPER - This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Business Processes | Enterprise | Enterprise Computing | Enterprise Systems | SOA | Strategic Planning | Systems Integration | Systems Management | Web Services

WHITE PAPER - Read how Microsoft delivers People-Ready Processes through key Business Process Management (BPM) products and solutions and how they enhance strategic business process efficiencies, reducing costs and promoting organizational agility and growth.
Posted: October 20, 2008 | Published: October 18, 2008


Topics:  Business Process Management | Business Processes | Microsoft Office | Productivity | Strategic Planning | Web Services

WHITE PAPER - This paper explores optimization strategies around the key areas of people, workloads and infrastructure, including entry points, relevant solutions, and demonstrated benefits being achieved today with IBM Software solutions.
Posted: October 20, 2008 | Published: October 17, 2008


Topics:  Business Process Management | Business Processes | Data Center Management | Data Centers | Environmental Compliance | Environmental Industry | Environmental Law

WHITE PAPER - The harm caused by only a few seconds of system downtime can be gauged from inconvenience to bankruptcy to the loss of human life. Learn how to achieve HA and DT objectives in multi-operating system environments with HP Integrity servers.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Business Processes | Disaster Planning | Downtime | Enterprise | Fault Management | Fault Tolerance | High Availability | RPO | RTO | Windows Server 2003

WHITE PAPER - Corporate IT teams are waging a significant security battle on two fronts these days: stopping attacks via the Web and through email. This paper outlines seven reasons for adopting SaaS security.
Posted: October 10, 2008 | Published: October 9, 2008


Topics:  Business Processes | Data Security | Email Security | Hardware | Network Performance | SLA | Software | Software as a Service

WHITE PAPER - Email has become a critical business tool, but it is also the easiest way for information to escape from the confines of a business. Learn why email Data Leak Prevention is critical to safeguard the information that is inside your network.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Best Practices | Business Processes | Email | Information Security | Intrusion Prevention | Security

WHITE PAPER - This white paper is targeted to those wanting to eliminate email downtime and keep employees productive with access to email during any circumstances.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Continuity Planning | Business Processes | Disaster Recovery | Email | Mobile Workers | RTO | Spam