WHITE PAPER - This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Business Process Management | Business Processes | Six Sigma | SLA

WHITE PAPER - This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Software Testing

WHITE PAPER - This paper explores optimization strategies and demonstrated benefits being achieved today with IBM Software solutions. Utilization of these capabilities can help you meet the increasing challenges of energy efficiency, cost containment and compliance.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Process Management | Business Processes | Cooling Capacity | Cost Benefit Analysis | Infrastructure Management | Power Supplies | Regulatory Compliance | Software Development Methodologies

WHITE PAPER - This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.
Posted: September 30, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Channel Management | CRM | Enterprise Resource Management | Financial Systems | Marketing | Vendors

WHITE PAPER - Discover how leading edge industrial equipment and machinery manufacturers are finding success with help from integrated business systems from Microsoft Dynamics. Read case studies, white papers and more. Return for free offers each month.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Business Process Management | Financial Management | Industrial Equipment | Productivity | Project Management | Purchasing

WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Budgeting | Business Intelligence | Business Process Management | Cost Benefit Analysis | CRM | Customer Service | Economic Environment | Vendors

WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Asset Management Services | Budgeting | Business Process Management | Collaboration | CRM | Financial Services Industry | Workflow Management Coalition | Workflow Software

WHITE PAPER - Improving business performance is a goal that cannot be realized without mutual cooperation and alignment between business and IT.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Business Performance Management | Business Process Management | Business Systems | Data Warehouses | ERP | SAP (Product)

WHITE PAPER - The Trends in IT Value report is designed to show the trends and drivers that have been steadily increasing the value of IT over time. In this white paper learn more about the 10 most important drivers of IT value.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Best Practices | Business Process Management | Downtime | Project Management | ROI | SOA

WHITE PAPER - To make sure that your company can survive and prosper in this new world, you need to find ways to hire qualified people, keep the people you have, and avoid relying on new bodies to solve problems.
Posted: September 19, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Business Process Management | Enterprise Content Management | Human Resources Services | Outsourcing | Staffing

WHITE PAPER - Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Best Practices | Business Process Management | Collaboration | Customer Service | Enterprise | Inventory Management | POS | Supply Chain Management

WHITE PAPER - CFOs are moving move beyond administrative and transactional tasks, becoming catalysts to improve business performance. This whitepaper discusses important questions that need to be answered to provide the decision support that finance needs.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | CFOs | Collaboration | Data Management | Leadership | Metrics | Operating Systems | Operational Support Systems | Product Development

WHITE PAPER - This paper addresses how your IT group can prepare for and participate in mergers and acquisitions. Mergers and acquisitions (M&A) business initiatives help to maximize the deals value, minimize risk, and speed time to benefit after the deal is signed.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Compliance (Systems Operations) | CRM | Financial Management | Human Resources Services | Mergers and Acquisitions | Performance Testing | SAP (Product) | Supplier Management

WHITE PAPER - This report highlights the process, organization, knowledge management, performance and technology characteristics of high tech manufacturers that enable their elevated performance.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Enterprise | ERP | Manufacturing | Manufacturing Execution Systems | Performance Testing | Spreadsheets

WHITE PAPER - In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managersâ??at large companies on how to improve the value derived from human resources outsourcing.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Benefits | Business Process Management | Business Process Outsourcing | Change Management | Competition | Human Resources Services | Outsourcing | Workforce Planning

WHITE PAPER - Business challenges drive the evolution of the industrial machinery and components (IM&C) industry. This white paper explores transforming an IM&C company through a solution provider network and addresses the issues you will meet along the way.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Asset Management Services | Business Process Management | Globalization | Manufacturing | Manufacturing Industry | Manufacturing Systems | Market Segments | Productivity | Vendors

WHITE PAPER - This Report is intended to map the journey companies are making to build demand driven Value Chains. It includes a four-stage maturity model, and identifies the projects and appropriate technology components needed to transition through each stage.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Best Practices | Business Process Management | Demand Chains | Metrics | Product Life Cycles | Product Management | Supply Chain Management | Value Chain Management

WHITE PAPER - Technology capable of increasing speed-to-market has evolved in leaps and bounds. This white paper gives you the low down on the how best to adapt your enterprise.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Business Process Management | Content Management | ERP | Market Trends | SOA | Software

WHITE PAPER - Applications based on the RPG programming language running on the IBM i operating system on the IBM Power Systems platform are the cornerstone of many companies' business processes.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Application Development | Application Life-Cycle Management | Application Performance Management | Application Programming Interfaces | BPEL | Business Process Management | Productivity | SOA

WHITE PAPER - Read this paper to learn how Performance Management can help a company improve nearly any aspect of its business by connecting people and processes across functions and information systems, offering them more complete information.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Business Intelligence | Business Process Management | Dashboards | Data Visualization | Desktop Management | Operational Support Systems | Performance Testing | Spreadsheets

WHITE PAPER - This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Corporations | ERP | Performance Testing | ROI | Sales Force Automation | User Experience

WHITE PAPER - MindTouch Deki, a next-generation social enterprise collaboration platform, is the most sophisticated wiki collaboration platform on the market and enables the most comprehensive enterprise-level collaboration.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Business Communications | Business Process Management | Collaboration | Document Management | Knowledge Management Software | Portal Applications Software | Project Management | RSS | Social Networking | Wikis

WHITE PAPER - This paper examines the current awareness level concerning the importance of unstructured content, business risks associated with poorly executed ECM, and the approaches users prefer to deploying Enterprise Content Management.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Business Process Management | Content Management Software | Content Management Systems | Document Management | Electronic Discovery | Enterprise Content Management | Imaging Software | Web Content Management

WHITE PAPER - This whitepaper explores the pursuit of the perfect order and implementing a multienterprise business process platform. Learn how to come as close as possible to attaining the ultimate goal through increased visibility via business process automation.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Process Management | Customer Satisfaction | Indexing (Information Management) | Manufacturing | Order Management Systems | ROI | Supply Chain Management

WHITE PAPER - The main goal of any Unified Communications strategy should be to facilitate an innovative business process Read this expert E-Guide to learn more about planning and building an effective unified communications strategy for your business.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Application Life-Cycle Management | Business Process Management | Collaboration | Communications Systems | Desktop Applications Management | Instant Messaging | SOA | Unified Messaging