WHITE PAPER - This white paper is aimed at senior staff responsible for company policy on risk, compliance and internal governance.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Best Practices | Business Processes | Email | Information Security | Intrusion Prevention | Security

WHITE PAPER - Email has become an integral part of business and it's crucial to include it in business continuity planning.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Business Continuity Planning | Business Processes | Disaster Recovery | Email | Mobile Workers | RTO | Spam

WHITE PAPER - By extracting the metadata and text from electronic documents, such as email or word documents, attorneys can use the resulting data to help organize the electronic documents for review and production.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Email | Enterprise | Metadata | Vendors | Windows

WHITE PAPER - This whitepaper will detail seven refreshes that will quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren't aware you were missing.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Advertising | Campaign Management | Customer Interaction Services | Customer Satisfaction | Email | Email Marketing | Interactive Multimedia Development | Web Analytics

WHITE PAPER - This document is based on a Dell/TechTarget webcast entitled "Storage and Virtualization: Options for Smaller Environments."
Posted: October 3, 2008 | Published: October 3, 2008


Topics:  Email | iSCSI SAN | Networking | Operating Systems | Server Virtualization | Server Virtualization Software | Storage Management

WHITE PAPER - This paper delivers information and a solution for companies that want to transition off Lotus Notes and understand that the email and calendaring can be effectively transition to MS Exchange, but ask, "what about my Notes applications?"
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  .NET | Collaboration | Domino | Email | Legacy Applications Software | Lotus Notes | Software Migration | Software Upgrades | Unified Messaging

WHITE PAPER - This E-Guide offers a few guidelines that can be employed when making decisions about long-term archiving, retention and disposal of customer data.
Posted: September 17, 2008 | Published: September 17, 2008


Topics:  Best Practices | Business Intelligence | Business Intelligence Software | Content Archiving | Data Management | Email | ERP | ERP Software | Spreadsheets

WHITE PAPER - In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  CRM | Customer Service | Email | Marketing | Mobile Device Management | PDA | Sales | Spreadsheets

WHITE PAPER - Fiberlink Communications studied the challenges of mobile computing as well as the best practices for the management, control and operations of a mobile platform.
Posted: September 15, 2008 | Published: March 15, 2008


Topics:  Best Practices | Business Intelligence | Email | LAN | Mobile Device Management | Mobile Workers | Productivity

WHITE PAPER - Read this paper to learn the seven secrets to 24x7, disaster-tolerant Exchange and get step-by-step tips on how to implement an Exchange environment with zero lost data and continuous application availability.
Posted: September 10, 2008 | Published: September 10, 2008


Topics:  Clustering | Continuous Data Protection | Disaster Recovery | Downtime | Email | Fault Tolerance | High Availability | Microsoft Exchange

WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Network Management | Personalization | Program Management | Telecommunications Industry | WAN

WHITE PAPER - This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  B2B Integration | CRM | Email | Lead Generation | Marketing Information Systems | Purchase Order Management | ROI | Routing Protocols | Sales | Systems Management | Telephones

WHITE PAPER - This paper helps email marketers and online retailers to optimize transactional email messages to improve customer service, enhance brand recognition and increase revenue. You�ll learn how to stay compliant while increasing email value.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  CAN-SPAM Act of 2003 | eCommerce | Electronic Marketplace | Email | Online Advertising | Online Marketing | Retail Trade Industry

WHITE PAPER - This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Application Infrastructure | Email | Infrastructure Management | Legacy Applications Software | Performance Testing | Server Virtualization | Troubleshooting | User Experience | Virtual Machine Monitor | Web Services

WHITE PAPER - This document describes some of the most important issues that organizations need to understand when defining an e-mail archiving policy.
Posted: August 11, 2008 | Published: August 1, 2008


Topics:  Best Practices | Email | Email Archiving | Email Management | Microsoft Exchange | Security

WHITE PAPER - This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
Posted: August 10, 2008 | Published: January 1, 2004


Topics:  Business Intelligence | CRM | Customer Data Management | Customer Service | Email | Marketing

WHITE PAPER - To help marketers identify creative elements that can really improve results, Silverpop undertook a comprehensive study of both BtoB and BtoC email messages, evaluating a variety of creative elements and comparing open and click rates.
Posted: August 8, 2008 | Published: January 1, 2006


Topics:  Best Practices | Email | Email Marketing | Newsletters | Public Relations

WHITE PAPER - This white paper will introduce you to the strange and sometimes confusing world of white listing. It explains how navigate through the process, imparts advice on how to increase your chances of getting on those coveted lists.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Authentication | Campaign Management Software | Email | Email Security Policies | IP Addresses | ISP | Marketing

WHITE PAPER - In this new era of CAN-SPAM legislation, overflowing inboxes and ever-increasing customer expectations, many of the practices that worked for emailers in the past simply won't work anymore. This paper reviews the new rules of email marketing.
Posted: August 8, 2008 | Published: January 1, 2004


Topics:  Branding | Campaign Management | CAN-SPAM Act of 2003 | CRM | Customer Loyalty | Email | Email Marketing | Permission Marketing | Spam

WHITE PAPER - It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.
Posted: August 8, 2008 | Published: January 1, 2007


Topics:  B2B | B2C | Campaign Management | eCommerce | eCommerce Services | eCommerce Software | Email | Forms Software | Lead Generation | Link Access Protocols | Online Marketing

WHITE PAPER - Read this whitepaper to learn how to use Web Analytics data to better understand your customers' needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Campaign Management | Databases | Demographic Profiles | Email | Email Marketing | ROI | Vendors

WHITE PAPER - This whitepaper explores the Internet phenomenon known as "Web 2.0" that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Campaign Management Software | Customer Satisfaction | Databases | Email | Marketing | ROI | Software as a Service

WHITE PAPER - Today's threats use Web 2.0 to integrate daily operations which has changed the requirements for web security, email security and data loss prevention. Download this white paper to learn more.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Email | Email Security | Information Management | Intellectual Property | Internet | Internet Security Software | Loss Prevention | Security Threats | Vulnerability Assessments

WHITE PAPER - eDiscovery has become a major factor in the outcomes of most civil litigation cases. This paper examines the challenges organizations face in storing and retrieving data effectively, as well as new generation technology that can help them do so.
Posted: July 15, 2008 | Published: September 1, 2007


Topics:  Electronic Discovery | Electronic Discovery Software | Email | Information Management | Information Retrieval Software | Information Storage and Retrieval Systems | Legal Applications Software | NAS

WHITE PAPER - This handbook provide legal professionals with insights into the ins and outs of eDiscovery and offers recommendations on how to develop a proactive approach to litigation readiness.
Posted: July 15, 2008 | Published: January 1, 2006


Topics:  Best Practices | Electronic Discovery | Electronic Discovery Software | Email | Legal Environment | Legal Services Industry | Training