WHITE PAPER - It's expensive to maintain CRON on every server. And it's a drain to log into machine after machine, but did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Processes | Job Scheduling Software | Open Systems Standards | Programming | Remote Network Management | Security | UNIX

WHITE PAPER - This white paper outlines the remote office challenges that are surfacing as more companies implement VoIP. It also explains how corporate IT departments and service providers can avoid the pitfalls experienced during the initial adjustment
Posted: November 7, 2008 | Published: March 7, 2008


Topics:  Network Address Translation | PSTN | Remote Network Management | Remote Offices | Voice Networking Hardware | VoIP | WAN

WHITE PAPER - Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Customer Satisfaction | Customer Self-Service | eBusiness Services | ITIL | Remote Computing | Remote Network Management | Remote Support Services | Remote Users

WHITE PAPER - In this white paper, find out how WAFS, WAN optimization, compression, and Web acceleration technologies have come together into one powerful solution: Wide-area Data Services (WDS).
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Backups | Data Centers | Enterprise | LAN | NAS | Remote Computing | Remote Network Management | Remote Offices | WAN

WHITE PAPER - In this paper, see how wide-area data services (WDS) is now having tremendous success in enabling server virtualization and remote site consolidation.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Data Centers | Enterprise | IT Infrastructure | LAN | Remote Computing | Remote Network Management | Remote Offices | Server Virtualization | WAN

WHITE PAPER - This paper discusses how remote support offers several benefits to the organization, such as resolving off-site worker challenges, reducing call-handling time, and increasing first-call resolution rates.
Posted: October 30, 2008 | Published: October 30, 2008


Topics:  Customer Satisfaction | Downtime | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Users | Scalability Testing | Telecommuting

WHITE PAPER - Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: October 30, 2008 | Published: August 29, 2008


Topics:  Mobile CRM | Mobile Device Management | Mobile Workers | Remote Access Hardware | Remote Office Connectivity | Remote Users | Telephones

WHITE PAPER - This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Change Management | Communications Networks | Disaster Recovery | Productivity | Remote Network Management | Remote Offices | ROI | Security | SMBs | Teleconferences

WHITE PAPER - On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: September 26, 2008 | Published: September 26, 2008


Topics:  Call Centers | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | ROI | Technical Support Staff

WHITE PAPER - Read this transcript from an expert Q&A videocast to get key tips on advanced virtualization management and the answers to the most recently asked questions by IT administrators.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Blade Servers | Data Center Management | Networking | Remote Access Server Hardware | Remote Network Management | Server Virtualization | Server Virtualization Software

WHITE PAPER - This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Data Centers | Disk Backups | Distributed Data Management | Remote Backups | Remote Network Management | Remote Offices | RPO | RTO

WHITE PAPER - Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Business Processes | Document Management | Document Management Software | Financial Services Industry | Health Care Industry | Multifunction Peripheral Hardware | Remote Access Software | Remote Network Management | Remote Offices | Remote Users | Risk Assessment | Risk Management | Virtual Offices

WHITE PAPER - In this whitepaper learn about the latest notebook and desktop PCs with IntelvPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Asset Management Services | Hardware | LAN | Remote Network Management | Security | TCO | VPN | Wireless Computing

WHITE PAPER - Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.
Posted: June 20, 2008 | Published: July 1, 2008


Topics:  Backups | Information Industry | IT Infrastructure | Managed Security Services | Remote Network Management | Security Management

WHITE PAPER - This paper discusses why timely and reliable alarm notification is part of a successful remote monitoring program and discusses the factors to consider when selecting a remote monitoring system.
Posted: June 17, 2008 | Published: June 17, 2008


Topics:  Email | Pagers | Peripheral Hardware | Remote Network Management | ROI | Telephones | Wireless Telephones

WHITE PAPER - This white paper identifies the top 10 technology trends in mobile, industrial and supply chain operations environments and presents results from users who have adapted the technologies to improve their businesses.
Posted: June 5, 2008 | Published: April 1, 2007


Topics:  Inventory Management Software | Mobile Device Management | PDA | Remote Network Management | RFID | Supply Chain Management | Transportation Management

WHITE PAPER - This paper addresses the greatest environmental threats to the functionality of small to medium computer rooms and presents the time and cost savings associated with the integration of a remote monitoring system.
Posted: April 22, 2008 | Published: April 22, 2008


Topics:  Computer Room Air Conditioning Units | Data Center Management | Data Centers | Remote Access Server Hardware | Remote Network Management | Systems Maintenance | Systems Management Software

WHITE PAPER - This white paper has five tests to see if Software-as-a-Service is right for your application. It will also discuss how Document Management enables an organization to effectively and efficiently control and leverage its content.
Posted: April 16, 2008 | Published: January 1, 2007


Topics:  ASP | Customers | Document Management | Email | Remote Network Management | Remote Workers | Software as a Service | Vendors

WHITE PAPER - Read this and learn how to leverage business-class routers with integrated high-speed 3G wireless that combine traditional enterprise router functionality, such as remote management and security, with mobility capabilities of 3G WAN acces
Posted: April 9, 2008 | Published: August 1, 2007


Topics:  Remote Network Management | Routers | WAN | Wireless Computing | Wireless Networks | Wireless Security

WHITE PAPER - This white paper explains the features and benefits of such a unified approach to enterprise records management, and describes how the EMC Documentum/OmniRIM solution works.
Posted: March 13, 2008 | Published: February 1, 2007


Topics:  Audit Trails | Compliance Best Practices | Data Protection | Governance | Health Insurance Portability and Accountability Act of 1996 | Metadata | Records Management | Remote Access Hardware

WHITE PAPER - Intel® Centrino® with vPro™ technology-based notebooks and Intel® Core™2 processor with vPro™ technologybased desktop PCs1 deliver built-in security and remote management capabilities to meet critical business c.
Posted: March 10, 2008 | Published: January 1, 2007


Topics:  Dual Core Processors | Mobile Device Management | Processors | Remote Access Protocols | Remote Network Management | Servers | Wireless Computing

WHITE PAPER - The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Posted: October 8, 2007 | Published: October 1, 2007


Topics:  Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: October 8, 2007 | Published: September 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

WHITE PAPER - The remote office/branch office (ROBO) is now a main part of many organizations' storage initiatives. This eGuide, featuring articles from Storage magazine, outlines the issues of protecting ROBO data and provides insight and strategies for...
Posted: September 4, 2007 | Published: September 1, 2007


Topics:  Content Archiving | Continuous Data Protection | Data Centers | Data Management | Data Security | Remote Backups | Remote Network Management | ROBO | Storage Best Practices | Storage Consolidation | WAN