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Improving Customer Support and Help Desk Efficiencies with On-demand Remote Support
On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
sponsored by NTR Global


7 Matches
sponsored by Citrix Online - GotoMyPC

WHITE PAPER - Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
Posted: November 13, 2008 | Published: November 13, 2008

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Topics:  Authentication | IPSec | Mobile Device Management | Mobile Workers | PDA | Productivity | Remote Access Security | Remote Access Software | Telecommuting | VPN


sponsored by Citrix Online - GotoMyPC

WHITE PAPER - Read this informative brief to learn why mobile work isn't a short-term workplace trend, what challenges the mobile workforce creates for IT, and recommended policies and practices for meeting business needs.
Posted: November 13, 2008 | Published: November 13, 2008

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Topics:  Collaborative Applications Software | Databases | Laptop Computers | Mobile Workers | Productivity | Remote Access Protocols | Remote Access Software | Remote Computing | Remote Office Connectivity | Security


sponsored by NTR Global

WHITE PAPER - On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
Posted: September 26, 2008 | Published: September 26, 2008

Get This Now
Topics:  Call Centers | Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | ROI | Technical Support Staff


sponsored by EMC Corporation

WHITE PAPER - Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: August 21, 2008 | Published: August 15, 2008

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Topics:  Business Processes | Document Management | Document Management Software | Financial Services Industry | Health Care Industry | Multifunction Peripheral Hardware | Remote Access Software | Remote Network Management | Remote Offices | Remote Users | Risk Assessment | Risk Management | Virtual Offices


sponsored by Citrix Online - GotoMyPC

WHITE PAPER - More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond...
Posted: July 3, 2008 | Published: July 3, 2008

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Topics:  Health Care Applications Software | Health Care Industry | Regulatory Compliance | Remote Access Security | Remote Access Software | Remote Computing | Remote Office Connectivity


sponsored by F5 Networks

WHITE PAPER - Server virtualization is being added to IT shops at a booming rate because IT has seen the benefits: improved utilization rates, reduced CapEx and improvements in flexibility. In this report, The Taneja Group explains it in detail.
Posted: April 28, 2008 | Published: April 28, 2008

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Topics:  Application Deployment | Business Intelligence | Data Center Management | ERP | File Sharing Protocols | Remote Access Software | Server Virtualization


sponsored by F5 Networks

WHITE PAPER - This paper describes how F5's Advanced Client Authentication module works to protect your application infrastructure while increasing your server capacity by offloading authentication processing.
Posted: April 28, 2008 | Published: April 1, 2006

Get This Now
Topics:  Access Control | Application Infrastructure | Authentication | Remote Access Protocols | Remote Access Routers | Remote Access Security | Remote Access Software



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