WHITE PAPER - Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
Posted: August 21, 2008 | Published: August 20, 2008


Topics:  Best Practices | Employee Monitoring | Human Resources Services | Performance Testing | Program Management | Sales | Succession Planning | Workforce Planning

WHITE PAPER - This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  B2B Integration | CRM | Email | Lead Generation | Marketing Information Systems | Purchase Order Management | ROI | Routing Protocols | Sales | Systems Management | Telephones

WHITE PAPER - In this paper learn how TechExcel, Inc has pioneered a new Active-Customer model. With this model every person involved in a business process is treated as a truly active player, and given the appropriate level of visibility, authority, and control.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Access Control | Business Models | Business Process Management | CRM | Decision Support Systems | Internet | Marketing | Sales | Systems Management

WHITE PAPER - This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Data Management | Customer Service | Enterprise | Lotus Notes | Marketing | Productivity | Sales

WHITE PAPER - This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Customer Service | Manufacturing | ROI | Sales | Software

WHITE PAPER - This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.
Posted: August 14, 2008 | Published: August 14, 2008


Topics:  CRM | Customer Satisfaction | Manufacturing | Marketing | Productivity | ROI | Sales | Vendors

WHITE PAPER - With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Dashboards | IT Departments | Marketing | Metrics | Sales

WHITE PAPER - Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Marketing | Metrics | Pricing | Product Life Cycles | ROI | Sales | Software

WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: August 8, 2008 | Published: January 1, 2007


Topics:  CRM | Customer Service | Email Marketing | Messaging Software | Online Shopping | Outsourcing | Personalization | Retail Trade Industry | Sales | Shopping Cart Software

WHITE PAPER - Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.
Posted: August 6, 2008 | Published: August 1, 2007


Topics:  Change Management | Competition | CRM | CRM Software | Customer Satisfaction | Investments | Market Trends | Revenue Projections | Sales | SMBs

WHITE PAPER - Kognitio WX2 offers unparalleled performance delivering business insight and an attractive price/performance ratio. This paper will review the importance of increased analytical performance, data management improvements and reduced cycle times
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Business Processes | Data Management | Enterprise | Manufacturing | Marketing | Sales | TCO | Vendors

WHITE PAPER - This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders as well as the outcomes of automated sales order processing-including time, labor and cost savings.
Posted: July 24, 2008 | Published: July 24, 2008


Topics:  Business Process Management | Customer Satisfaction | Customer Service | Data Entry | Regulatory Compliance | Sales

WHITE PAPER - This white paper describes the value of Esker DeliveryWare as a practical way for SAP customers to quit paper within key business processes: invoicing, sales order processing, purchasing and cash collection.
Posted: July 24, 2008 | Published: July 1, 2008


Topics:  Business Processes | Data Entry | Enterprise | ERP | Regulatory Compliance | ROI | Sales | Vendors

WHITE PAPER - This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right
Posted: July 22, 2008 | Published: January 1, 2007


Topics:  Customer Satisfaction | Customer Self-Service | Inventory Management | RFID | RTO | Sales | Supply Chain Management | Warehouse Management | Warehouse Management Software

WHITE PAPER - Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed.
Posted: July 18, 2008 | Published: November 13, 2006


Topics:  LAN | Marketing | Network Management | Sales | Security | Standards | Vendors | VoIP | VPN | Wireless Networks | WLAN

WHITE PAPER - Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to...
Posted: July 18, 2008 | Published: May 19, 2008


Topics:  Business Intelligence | Data Management | Databases | Market Trends | Marketing | Sales | SOA

WHITE PAPER - The need for more computer power and network storage shows no sign of stopping anytime soon, and data centers are already low on power. While energy-efficient technologies exist, they are not a panacea. Technology must be combined with...
Posted: July 18, 2008 | Published: September 18, 2007


Topics:  Data Centers | Intellectual Property | Market Trends | NAS | Power Supplies | Sales | SAN | Vendors

WHITE PAPER - Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
Posted: July 17, 2008 | Published: April 3, 2008


Topics:  Benefits | Contact Centers | Dashboards | Enterprise | Manufacturing | Marketing | Productivity | Sales

WHITE PAPER - Oracle Label Security provides extensive and flexible label based access control (LBAC) capabilities to support the deployment of multi-level security (MLS) applications in government and defense environments.
Posted: July 15, 2008 | Published: June 1, 2007


Topics:  Access Control | Best Practices | Encryption Standards | Government Information Security | High Availability | Sales

WHITE PAPER - Many companies try to be everything to everyone and this mentality inhibits their growth. Learn how to always be a big fish in the pond by redefining the size of your pond as you grow.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Inventory Management | Product Management | Sales | Sales Representatives | Supply Chain Management

WHITE PAPER - There are three types of product demos that prolong the sales cycle, result in no decision, or flat out kill the deal, Feature Dump Demo, Show Up & Throw Up Demo, Spray & Pray Demo.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Marketing | Sales | Sales Consulting Services | Sales Representatives | Training | Training and Educational Services

WHITE PAPER - When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Inventory Management | Sales | Sales and Marketing Software | Supply Chain Management

WHITE PAPER - The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Customer Data Management | Customer Service | Product Management | Sales | Sales Representatives

WHITE PAPER - The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Product Management | Sales | Sales Representatives

WHITE PAPER - In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you've got a bunch of fragmented products instead of integrated solutions.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Marketing | Sales | Sales Consulting Services | Sales Information Systems | Sales Representatives