WHITE PAPER - Intel Premier IT Program members can review this presentation which explains how to optimize all of the elements in a data center in order to deliver the best energy efficiency.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Data Centers | IT Best Practices | Metrics

WHITE PAPER - This paper takes an executive level look at quality issues, the ways that real organizations have solved these issues with Fanfare test automation software and the impressive business results they achieved including a 350 percent productivity gain.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  CIOs | Enterprise Resource Management | Leadership | Metrics | Performance Testing | Productivity | Quality Control | Scalability Testing

WHITE PAPER - The Manufacturing 2008 Executive Summary provides a concise view of North American manufacturing production metrics and best practices to help manufacturers benchmark their operations and better understand how to improve.
Posted: November 14, 2008 | Published: November 14, 2008


Topics:  Best Practices | Capacity Planning | Human Resources Management | Investments | Manufacturing | Metrics | Supply Chains

WHITE PAPER - In this presentation transcript, Mark Smith, CEO & EVP Research, Ventana Research, and Karen Kirby, SAP Market Executive of Cognos, an IBM Company, focus on SAP investment with Business Intelligence and Performance Management.
Posted: November 7, 2008 | Published: November 7, 2008


Topics:  Business Intelligence | Collaboration | Information Management | IT Infrastructure | Manufacturing | Metrics

WHITE PAPER - This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center.
Posted: October 31, 2008 | Published: October 31, 2008


Topics:  Cooling Equipment | Data Center Management | Data Centers | Environmental Compliance | Environmental Law | Metrics | Power Generation Equipment | Server Virtualization

WHITE PAPER - This paper discusses supply chain challenges in terms of velocity, flexibility, efficiency and other performance metrics.
Posted: October 16, 2008 | Published: October 16, 2008


Topics:  Best Practices | Business Process Automation | ERP | Marketing | Metrics | Supply Chain Event Management | Vendors

WHITE PAPER - Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.
Posted: September 29, 2008 | Published: September 24, 2008


Topics:  Adaptive Enterprise | Application Deployment | Application Development | Application Development and Integration Services | Application Life-Cycle Management Software | Information Management | Management Change | Metrics | Security | Strategic Planning | Testing

WHITE PAPER - This report provides a clear understanding of the capabilities a successful data loss prevention solution must deliver. It also incorporates insight into the capabilities that companies require from their solution.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Balanced Scorecards | Continuous Data Protection | Data Management | Metrics | Network Security | Security Threats | Systems Management

WHITE PAPER - Enterprise Change Management (ECM) looks at an enterprise's lines of business, tying together the needs of the business and the developing IT infrastructure. This whitepaper introduces some of the features of ECM.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Change Management | CMM (Capability Maturity Model) | IEEE | ISO | ITIL | Metrics | Process Control Software | Project Management | Six Sigma

WHITE PAPER - This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don't seem to be as favourable or familiar with the potential of PM.
Posted: September 10, 2008 | Published: September 5, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Best Practices | ERP | Metrics | Performance Testing

WHITE PAPER - This paper discusses the challenge that software engineering teams face in managing and responding to rapidly changing business requirements and the reason behind frequent changes.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Application Life-Cycle Management | Business Process Management | Change Management | Embedded Databases | Metadata | Metrics | Regulatory Compliance | Workflow Software

WHITE PAPER - This white paper examines the ten common misconceptions performance and availability monitoring. It also offers suggestions for implementing complete business focused monitoring strategies that can adapt to today's more complex computing environments.
Posted: August 28, 2008 | Published: August 27, 2008


Topics:  Application Development | Business Process Management | CMDB | Enterprise | Memory | Metrics | Model Driven Architecture | Software

WHITE PAPER - Hurwitz & Associates sees a major transition in the way organizations are approaching software quality management.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Business Process Management | Collaboration | Customer Satisfaction | Downtime | Metrics | Project Management | Quality Control | SOA | Software Development Life-Cycles | Testing

WHITE PAPER - Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Barcodes | Data Collection | EDI | Handheld Devices | Inventory Management | Inventory Management Software | Metrics | Productivity | RFID | Warehouse Management

WHITE PAPER - With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Dashboards | IT Departments | Marketing | Metrics | Sales

WHITE PAPER - Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Marketing | Metrics | Pricing | Product Life Cycles | ROI | Sales | Software

WHITE PAPER - This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Customer Service | Downtime | Enterprise | Inventory Management | Manufacturing | Metrics

WHITE PAPER - This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.
Posted: June 26, 2008 | Published: January 1, 2007


Topics:  Lead Generation | Marketing | Metrics | ROI

WHITE PAPER - This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
Posted: February 26, 2008 | Published: March 1, 2007


Topics:  Customer Service | Customer Service Best Practices | Customer Support Software | Metrics | Service Level Management

WHITE PAPER - This white paper discusses the most common mistakes made by customer support teams, provides insights into how to avoid them, and cites examples of organizations that have experienced these issues and have adopted solutions to correct them.
Posted: February 25, 2008 | Published: January 1, 2007


Topics:  Customer Satisfaction | Metrics