WHITE PAPER - This paper details how the emergence of Web 2.0 has created a fertile threat environment for malware writers and distributors to spread their wares and offers a solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Access Control | Endpoint Security | Identity Management | Identity Theft | Internet | Malware | Security Threats | Social Networking | Software as a Service | Web Browsers | Web Services Security

WHITE PAPER - This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Access Control | Communications Systems | CRM | Customer Service | ERP | Identity Management | Infrastructure Management | SMBs | Software as a Service

WHITE PAPER - Read this whitepaper to get an overview of the market forces that have created a need for rapid deployment of Internet Single Sign-on for SaaS deployments and how your organization can address those needs today.
Posted: November 14, 2008 | Published: November 13, 2008


Topics:  Authentication | Enterprise | Internet | Security | Software as a Service | SSO | Vendors

WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company.
Posted: November 12, 2008 | Published: November 12, 2008


Topics:  Business Performance Management | Business Process Management | Business Service Management | ERP | SOA | Software as a Service

WHITE PAPER - Gartner's magic quadrant for Web conferencing provides details about functionality of the product and the market. Learn the current vendors in play, their strengths and cautions, and where they stand among competition.
Posted: November 11, 2008 | Published: May 1, 2007


Topics:  Application Deployment | Collaboration | Competition | Market Trends | Software as a Service | Telecommunications Industry | VoIP | Web Conferences | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - This report will equip Windows IT managers with the know-how to lead their shops on the path to virtual success as desktop virtualization needs arise.
Posted: November 11, 2008 | Published: November 11, 2008


Topics:  Application Life-Cycle Management | Desktop Management | IT Managers | Server Virtualization | Software as a Service | Windows

WHITE PAPER - Using device identification technology to create reputations for tens of millions of Internet-enabled devices, the service determines within milliseconds whether an online transaction is coming from a computer that has a history of fraud or abuse.
Posted: November 5, 2008 | Published: November 5, 2008


Topics:  Fraud Protection | Software as a Service

WHITE PAPER - Read this IT briefing to learn more about interesting trends in the security information and event monitoring (SIEM) industry.
Posted: October 15, 2008 | Published: October 15, 2008


Topics:  Business Intelligence | Network Security | Networking | Regulatory Compliance | Security Event Management | Security Policies | Security Threats | Software as a Service

WHITE PAPER - Corporate IT teams are waging a significant security battle on two fronts these days: stopping attacks via the Web and through email. This paper outlines seven reasons for adopting SaaS security.
Posted: October 10, 2008 | Published: October 9, 2008


Topics:  Business Processes | Data Security | Email Security | Hardware | Network Performance | SLA | Software | Software as a Service

WHITE PAPER - As businesses increasingly embrace software as a service (SaaS), it's critical to understand a key differentiator among the many SaaS solutions available: best-of-breed applications versus single vendor application suites.
Posted: October 9, 2008 | Published: October 9, 2008


Topics:  Application Development | Application Integration | Application Outsourcing | CRM | Enterprise Application Integration Middleware | Enterprise Resource Management | Financial Management | Software as a Service

WHITE PAPER - Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  CRM | Customer Data Integration | Customer Satisfaction | Customer Service Best Practices | Oracle (Product) | Sales Contact Management Software | Sales Force Automation | Software as a Service | Software Selection

WHITE PAPER - The only way to ensure that demand for SaaS will remain healthy is to have a SaaS escrow in place as a contingency plan that responsibly addresses disaster recovery and business continuity concerns.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Application Deployment | Application Life-Cycle Management | Application Service Providers | RTO | Software Architectures | Software as a Service | Software Asset Management | Software Licensing

WHITE PAPER - Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.
Posted: September 19, 2008 | Published: September 17, 2008


Topics:  Business Intelligence Software | Business Service Management | CRM | ERP | ROI | Security | Software as a Service

WHITE PAPER - While there are dozens of procurement software solutions available, there are really only two types offered: "on-premise" procurement software and newer "ondemand" procurement software. This paper outlines an approach to compute and compare them.
Posted: September 10, 2008 | Published: September 10, 2008


Topics:  ERP | Hardware | Procurement | Purchasing Best Practices | Software as a Service | TCO

WHITE PAPER - Read this E-Guide to learn how and why midmarket companies are integrating their SaaS applications with their existing business applications quickly, securely and in a way that maximizes their ROI.
Posted: September 8, 2008 | Published: September 8, 2008


Topics:  Application Deployment | Business Intelligence | CRM | ERP | Financial Management | Software Architectures | Software as a Service

WHITE PAPER - This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
Posted: August 12, 2008 | Published: August 1, 2008


Topics:  Business Processes | Document Management | Enterprise Content Management | Internet Access | Metadata | Office Applications Software | Software as a Service | Workforce Management Software

WHITE PAPER - This whitepaper explores the Internet phenomenon known as "Web 2.0" that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.
Posted: August 8, 2008 | Published: August 1, 2008


Topics:  Campaign Management Software | Customer Satisfaction | Databases | Email | Marketing | ROI | Software as a Service

WHITE PAPER - This white paper explains how Workday has built modern, global enterprise application solutions that effectively transform enterprise business by providing superior information, agility, control, and economics.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Business Intelligence | Business Process Management | Enterprise Applications Software | ERP | Software as a Service

WHITE PAPER - This paper by Ventana Research examines the challenges many growing companies face with their current Financial Management software applications, and how many are turning towards SaaS, on-demand software as an affordable, low-risk alternative.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Accounting Software | ERP Software | Financial Management | Payroll Software | Risk Assessment | Risk Management | Software as a Service | Software Selection

WHITE PAPER - The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Application Life-Cycle Management | Financial Applications Software | Financial Management | IT Industry | OEMs | Software as a Service | Software Selection

WHITE PAPER - Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies.
Posted: July 28, 2008 | Published: January 1, 2007


Topics:  Contract Management | Financial Applications Software | Financial Management | Project Management | SMBs | Software as a Service | Software Implementation | Software Migration | Software Selection

WHITE PAPER - The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of...
Posted: July 3, 2008 | Published: July 3, 2008


Topics:  CRM | ERP | Human Resources Services | Project Management | Remote Support Services | ROI | Software as a Service

WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Content Management | Content Management Software | CRM | Customer Satisfaction | Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Force Automation | Software as a Service | Workflow Software

WHITE PAPER - Workday sees an opportunity to deliver revolutionary improvements at all levels of application development, Workday is capturing this opportunity by embracing innovation from the ground up.
Posted: June 10, 2008 | Published: June 1, 2008


Topics:  Application Deployment | Application Development | Application Integration | Enterprise Applications Software | ERP | Software as a Service | Web Services

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service