WHITE PAPER - This paper will help IT Managers understand the inherent love/hate relationship with monitoring and managing a virtual environment and provide essential guidelines to help choose the "best fit vendor" for specific needs.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  IT Departments | IT Managers | IT Service Management | ITIL | SAN | Server Virtualization | Virtual Offices | Virtual Tape Libraries

WHITE PAPER - The technology behind remote access is called a "virtual private network," or "VPN," and it establishes a private, secure network connection over a public network, such as the Internet.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  Encryption Standards | Security | Virtual Communities | Virtual Offices | VPN | VPN Software | Wi-Fi

WHITE PAPER - It's important that corporate mobile policies cover everything from what types of devices will be available to users, to how and when they can use them Read this e-guide to learn more about developing appropriate mobile policies for your organization
Posted: September 22, 2008 | Published: September 18, 2008


Topics:  Compliance (Systems Operations) | Data Encryption | Hackers | Information Security | Mobile Device Management | Mobile Device Management Software | Mobile Workers | Network Security | Regulatory Compliance | Security Policies | Virtual Offices

WHITE PAPER - Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.
Posted: September 1, 2008 | Published: August 28, 2008


Topics:  Mobile Device Management | Mobile Workers | Productivity | Remote Office Connectivity | Remote Offices | Software | Teleconferences | Virtual Offices

WHITE PAPER - Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
Posted: August 21, 2008 | Published: August 15, 2008


Topics:  Business Processes | Document Management | Document Management Software | Financial Services Industry | Health Care Industry | Multifunction Peripheral Hardware | Remote Access Software | Remote Network Management | Remote Offices | Remote Users | Risk Assessment | Risk Management | Virtual Offices

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks

WHITE PAPER - This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.
Posted: June 2, 2008 | Published: March 1, 2008


Topics:  Call Center Management | Call Center Software | Contact Center Management | Contact Center Workforce Management Software | Contact Management Software | Customer Service | Home Offices | Virtual Offices

WHITE PAPER - This white paper outlines the challenges that virtualization and clustering create for IT and provides techniques for addressing the specific requirements of these environments.
Posted: November 6, 2007 | Published: January 1, 2007


Topics:  Clustering | Data Center Management | Network Monitoring | Server Consolidation | Server Hardware | Server Virtualization | Storage Resource Management | Virtual Offices | Virtual User Interface Software | VMware