<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Customer Data Management Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Customer-Data-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 01 Dec 2008 18:15:22 EST</lastBuildDate>
	<pubDate>Mon, 01 Dec 2008 18:15:22 EST</pubDate>  <item> <title><![CDATA[How Oracle Addresses Technology Business Challenges for Midsize Companies]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1228172309_446.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Join Nick Kritikos, Sr. Director Technology Channels Marketing at Oracle, as he discusses key technology business challenges facing Midsize companies in the challenging environments they face today.
   Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 01 Dec 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Data Privacy in Non-Production SAP Environments: How safe is your SAP data?]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227189248_194.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webcast to learn a proactive data privacy strategy that will remove the vulnerability within your SAP environment.
   Published by: IBM]]></description>
		<pubDate>Thu, 11 Dec 2008 14:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227112950_546.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 19 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Seven Reasons Why SIP Will Improve Your Customer Care Strategy]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227026554_764.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This document describes how Opus Research evaluates seven ways that firms can build a customer&#45;centric organization and enhance the customer experience.
   Published by: Genesys]]></description>
		<pubDate>Tue, 18 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Customer Interaction Analytics: Quality of Care on the Critical Path]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227026553_144.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    As customer care spans multiple modalities requiring real&#45;time responses&#44; &#34;analytics&#34; has become an all&#45;purpose word that embraces monitoring and recording.
   Published by: Genesys]]></description>
		<pubDate>Tue, 18 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Enterprises Marketing Management Technology Delivers a World Class Dealer Marketing Program to Maximize Brand Equity]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225984756_767.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Honda selected Aprimo solutions&#44; which is a leader in Enterprise Marketing Management (EMM) technology as it helps to enhance marketing efficiency and effectiveness at a wider level&#44; maximizes marketing returns and hence shareholder value.
   Published by: Aprimo, Inc.]]></description>
		<pubDate>Thu, 06 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Achieving Profitable Growth through Exceptional Customer Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1226075097_824.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this whitepaper&#44; Datamonitor focuses on nine key steps that can &#45; and should &#45; be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.
   Published by: CA]]></description>
		<pubDate>Fri, 07 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Avoid the MDM Blues with  Rapid Time-to-Value MDM-in-a-Box Quick Start Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225989411_151.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webcast and learn to optimize your enterprise's MDM program to deliver benefits such as enhanced compliance, customer service, cross-selling and up-selling.
   Published by: Cognizant Technology Solutions]]></description>
		<pubDate>Thu, 13 Nov 2008 12:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Inside Story on Compliance &#150; Confessions of a QSA]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225987591_961.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this webcast and learn more about PCI DSS best practices and get expert tips for surviving compliance audits.
   Published by: Imprivata, Inc.]]></description>
		<pubDate>Tue, 02 Dec 2008 12:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Sales Prospector Demo]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225477001_101.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
   Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 31 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Frost &#38; Sullivan: Understanding the FACTA Red Flags Rule and Recommendations for Compliance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1224174747_501.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper by Frost & Sullivan provides an overview of the FACTA Red Flag rule and delineates guidelines for compliance.
   Published by: RSA, The Security Division of EMC]]></description>
		<pubDate>Thu, 16 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Monthly Report from the RSA Anti&#45;Fraud Command Center Phishing Repository]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1224174745_952.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Each month the RSA Anti-Fraud Command Center (AFCC) issues its Phishing Intelligence Report. We invite you to review the reports for your own benefit, and you are welcome to reuse the information and distribute it.
   Published by: RSA, The Security Division of EMC]]></description>
		<pubDate>Thu, 16 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[6 Best Practices for Preventing Enterprise Data Loss]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202479988_453.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to learn six (6) best practices you can follow to prevent enterprise data loss in order to protect revenue, limit customer attrition, and meet government regulatory requirements.
   Published by: RSA, The Security Division of EMC]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[PCI: Staying Compliant in an Insecure World]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222867122_104.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this webcast to learn how configuration audit and control can help your company meet compliance requirements and get tips for increasing the security of point of sale systems.
   Published by: Tripwire, Inc.]]></description>
		<pubDate>Thu, 16 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Value of Customer Insight]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223912285_436.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this webcast to learn how true customer insight removes obstacles and combines data in new ways to make previously hidden trends, interrelationships and influences visible.
   Published by: Siperian, Inc.]]></description>
		<pubDate>Mon, 13 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Insight: Many Organizations Desire It&#44; yet Few Really Possess It]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223912285_155.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepapr explains how real customer insight is possible with a category of software known as Master Data Management [MDM].
   Published by: Siperian, Inc.]]></description>
		<pubDate>Mon, 13 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223638380_164.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
   Published by: Pivotal CRM, a CDC Software solution]]></description>
		<pubDate>Fri, 10 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Voice of the Customer: Text Analytics for the Responsive Enterprise]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223401301_347.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
   Published by: IBM]]></description>
		<pubDate>Wed, 08 Oct 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Planning for Seasonal Orders in Customer Driven Supply Chains]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223399288_298.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses the challenges of managing seasonal demand, getting a good forecast, planning production & procurement and managing the fulfillment process.
   Published by: CDC Software - Ross Enterprise]]></description>
		<pubDate>Tue, 07 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[5 Fast Payoffs from Investing in a Demand Generation Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222717758_61.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper reviews the foundational building blocks needed to achieve fast payback from investing in demand generation.
   Published by: Manticore Technology]]></description>
		<pubDate>Mon, 29 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SAVO Never Sell Alone&#153;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222522628_133.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.  Learn how Savo is helping sales reps close more business.
   Published by: SAVO Group]]></description>
		<pubDate>Sat, 27 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Managing Data&#44; Managing Change: Making MDM Work]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447169_900.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses, Business Change Management, Data Change Management, and Cultural Change Management. These are the three main categories of change management that accompany any Master Data Management (MDM) effort.
   Published by: Baseline Consulting]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Effective Data Quality Program Management: Tips and advice]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1205329524_838.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this 12-minute podcast, appropriate for both business and IT professionals, hear advice and tips for effective data quality program management from industry expert Evan Levy, partner and co-founder of Baseline Consulting.
   Published by: Informatica]]></description>
		<pubDate>Mon, 29 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Leveraging BPM for a Greener and Efficient Enterprise]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222200957_743.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Webcast looks at business process management(BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
   Published by: Cognizant Technology Solutions]]></description>
		<pubDate>Wed, 01 Oct 2008 12:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Surviving and Thriving in the Customer&#45;Driven Age]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221841639_659.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools.  Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.
   Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 19 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[TietoEnator Accelerates Development and Improves Software Quality with Telelogic Synergy and Change]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221760529_165.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, TietoEnator was seeking to build a digital business operation in which all major products and services are produced, distributed and consumed via data networks. Learn how Telelogic Synergy provided their solution.
   Published by: Telelogic, An IBM Company]]></description>
		<pubDate>Thu, 18 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Whirlpool: Quality Means Loyalty]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220635535_267.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool&#39;s investment in an SAP R/3 operational environment for in&#45;depth analysis and easy reporting on issues.
   Published by: SAS Institute Inc.]]></description>
		<pubDate>Fri, 05 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[On&#45;demand or On&#45;premise CRM: 10 Things to Consider before Making Your Decision]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218734667_100.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on&#45;demand and on&#45;premise deployments impact upon them.
   Published by: Sage (UK) Limited]]></description>
		<pubDate>Thu, 14 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Relationship Management Sales Enablement: User Acceptance Means More Sales]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218734668_623.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper will outlines how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.
   Published by: Sage (UK) Limited]]></description>
		<pubDate>Thu, 14 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improving Database Processing Performance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218031161_547.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper discusses CA&#39;s commitment to improving the business value of CA Datacom through continued investment to sustain the solution&#39;s performance and availability advantages.
   Published by: CA]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Webcast On&#45;demand: Enterprise Architecture Meets SOA: Applying EA Practices to SOA Implementation]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1217439235_557.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    It is critical that organizations align strategic and business goals with IT to create services that reflect what customers really want and need. Watch this webcast to learn how Enterprise Architectures can help implement Service Orientated Architecture.
   Published by: Telelogic, An IBM Company]]></description>
		<pubDate>Wed, 30 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Benefits and Advantages of Recording and Archiving Calls]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215792029_604.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper examines the value of call monitoring and call archiving.  It introduces a robust new call monitoring, recording and archiving solution ECHO.
   Published by: Teleformix]]></description>
		<pubDate>Sun, 01 Oct 2006 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The ECHO&#153; &#45; Avaya Connection: ECHO&#153;&#44; and How It Interacts with Avaya&#39;s Telephony Solutions]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215792029_260.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to learn how Teleformix&#39;s ECHO&#153; digital recording solution integrates seamlessly with Avaya&#39;s telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
   Published by: Teleformix]]></description>
		<pubDate>Sun, 01 Jul 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Business Performance: Getting in Gear]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215456840_855.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 16 Jul 2008 10:30:00 EDT</pubDate> </item>  <item> <title><![CDATA[Supercharging Site Performance for Unmatched Holiday Success]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213812348_8.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar is on best practices for optimizing online customer experience&#44; as well as best practices in terms of overall holiday planning.
   Published by: Akamai Technologies]]></description>
		<pubDate>Wed, 19 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[OpenCDI&#153; Customer Data Integration on a Zero Based Platform]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212773379_157.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    OpenCDI&#153; solution that is highly efficient and cost effective&#44; while delivering results with speed and accuracy.
   Published by: Infosolve Technologies, Inc.]]></description>
		<pubDate>Fri, 06 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212429633_412.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges&#44; opportunities and benefits of vertical applications as well as advice for industry&#45;specific solutions.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212170090_80.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
   Published by: Avaya Inc.]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Microsoft Dynamics CRM Online &#174; Offer]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1211988033_207.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Data Quality Considerations in Master Data Management Structures]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210655850_451.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
   Published by: Pitney Bowes Group 1 Software]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Master Data Management: A White Paper by Bloor Research]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210363091_834.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy.
   Published by: Pitney Bowes Group 1 Software]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Dialogue: The Solution for Enterprise Document Automation]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209147335_726.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Dialogue allows you to design&#44; develop&#44; maintain&#44; and output fully personalized and consistent communications of all types for delivery in high&#45;volume print/mail and real&#45;time service&#45;oriented production environments. The platfo...
   Published by: Exstream Software]]></description>
		<pubDate>Fri, 25 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top Five Things to Do to Prepare for an Oracle Upgrade]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1208800512_346.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Oracle VP Sameer Patkar discusses the top 5 things customers who are considering an upgrade from Oracle 9i can do to ensure success.  He addresses the importance of understanding the technical and business processes involved in any successful upgrade.
   Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 21 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Editor's Desk: Fool's Game]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1207748732_857.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    If the risk of losing customer or partner information outweighs its value, why collect it in the first place?
   Published by: Information Security Magazine]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Tuning Your ERP Application]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206987250_791.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Despite the myth of &#34;untouchability&#34; there are many opportunities for tuning commercial packaged application performance. This whitepaper discusses opportunities for tuning commercially available packaged applications.
   Published by: Quest Software]]></description>
		<pubDate>Sat, 01 Jan 2005 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206633261_491.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best&#45;in&#45;Class firms are driven to improve customer data quality by competitive and profitability pressures ...
   Published by: Infosolve Technologies, Inc.]]></description>
		<pubDate>Fri, 01 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Retail Industry]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204826035_271.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai deliver the high&#45;quality user experience that increases conversions&#44; revenues&#44; and the overall effectiveness of your online channel &#45; during peak times and throughout the year.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Data Center Transformation]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202325098_575.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper looks at HP&#39;s approach to Data Center Transformation and how it can help enterprise data centers reduce costs&#44; manage risks&#44; and support business growth.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Vtrenz&#44; a Silverpop Solution: Marketing Automation for Lead Generation and Nurturing]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1200499882_432.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Vtrenz helps you maximize your marketing efforts&#44; improve your efficiencies&#44; increase revenue and accelerate the lead&#45;to&#45;sale timeline.
   Published by: Vtrenz, Inc]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Zero to Five: A Stepwise Progression for MDM and Data Governance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1196879291_223.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast will describe the evolution of Master Data Management (MDM). Explore the various levels of MDM functionality, how they build on one another, and how MDM maturity accelerates data governance maturity.
   Published by: DataFlux Corporation]]></description>
		<pubDate>Wed, 05 Dec 2007 24:00:00 EST</pubDate> </item>  </channel> </rss>

