<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Customer Profiles Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Customer-Profiles.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 19 Nov 2008 12:15:27 EST</lastBuildDate>
	<pubDate>Wed, 19 Nov 2008 12:15:27 EST</pubDate>  <item> <title><![CDATA[Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227112950_546.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 19 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Sales Prospector Demo]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225477001_101.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
   Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 31 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Maxcom Telecommunicaciones Updated Billing Processes]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206550100_961.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues.
   Published by: Pitney Bowes Group 1 Software]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206384023_24.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
   Published by: Genesys]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  </channel> </rss>

