Bitpipe: Customer Service Best Practices Research http://cyberlibrary.wsta.org/rlist/term/Customer-Service-Best-Practices.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 13 Nov 2008 12:15:24 EST Thu, 13 Nov 2008 12:15:24 EST <![CDATA[Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn]]> Thu, 13 Nov 2008 24:00:00 EST <![CDATA[Achieving Profitable Growth through Exceptional Customer Experience]]> Fri, 07 Nov 2008 24:00:00 EST <![CDATA[N-central Express]]> Thu, 25 Sep 2008 24:00:00 EDT <![CDATA[Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization]]> Fri, 19 Sep 2008 24:00:00 EDT <![CDATA[Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award]]> Tue, 22 Jul 2008 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Uncovering Hidden B2B Sales Potential]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Supercharging Site Performance for Unmatched Holiday Success]]> Wed, 19 Mar 2008 24:00:00 EDT <![CDATA[The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy]]> Wed, 19 Mar 2008 24:00:00 EDT <![CDATA[To Get Promoted in Customer Support, Do These Five Things]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Meeting Tomorrow's Internet Performance Requirements]]> Thu, 01 Mar 2007 24:00:00 EST <![CDATA[Tyler Memorial Hospital speeds delivery of patient records]]> Fri, 01 Feb 2008 24:00:00 EST