<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: IP Contact Centers Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/IP-Contact-Centers.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 20 May 2008 19:15:38 EDT</lastBuildDate>
	<pubDate>Tue, 20 May 2008 19:15:38 EDT</pubDate>  <item> <title><![CDATA[Roadmap for Implementing a Multi-Site IP Contact Center]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1211320426_835.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.
   Published by: Avaya Inc.]]></description>
		<pubDate>Thu, 01 Mar 2007 24:00:00 EST</pubDate> </item>  </channel> </rss>

