Bitpipe: IT Service Management Research http://cyberlibrary.wsta.org/rlist/term/IT-Service-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Mon, 01 Dec 2008 12:15:28 EST Mon, 01 Dec 2008 12:15:28 EST <![CDATA[Mission Critical Services]]> Wed, 26 Nov 2008 24:00:00 EST <![CDATA[ITSM: It's about Managing Change]]> Wed, 26 Nov 2008 24:00:00 EST <![CDATA[Harnessing the Power of an Enterprise IT Dashboard: Managing IT from a "Single Pane of Glass"]]> Sat, 01 Nov 2008 24:00:00 EDT <![CDATA[Best Practices for IT Consolidation with HP and VMware]]> Tue, 18 Nov 2008 24:00:00 EST <![CDATA[Optimizing the Virtual Environment: Five (5) Guidelines for Selecting a Virtual Monitoring & Management Solution]]> Tue, 18 Nov 2008 24:00:00 EST <![CDATA[12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost]]> Mon, 28 Jul 2008 24:00:00 EDT <![CDATA[Top 3 Systems Technology Certifications]]> Thu, 06 Nov 2008 24:00:00 EST <![CDATA[Advanced Market Place SM7 Demo]]> Thu, 06 Nov 2008 24:00:00 EST <![CDATA[Avoiding the Economic Cliff by Managing the Data Center Floor]]> Mon, 03 Nov 2008 24:00:00 EST <![CDATA[IT Innovation without Breaking the Bank]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[10 Simple Steps to ITIL Network Compliance]]> Fri, 17 Oct 2008 24:00:00 EDT <![CDATA[ITIL® v3: What It Is and Why You Should Care]]> Sat, 11 Oct 2008 24:00:00 EDT <![CDATA[A Shortcut Guide to Virtualization and Service Automation]]> Fri, 10 Oct 2008 24:00:00 EDT <![CDATA[Chapter 3: Controlling Access for File Server Compliance]]> Fri, 03 Oct 2008 24:00:00 EDT <![CDATA[Figuring Out Which Virtualization is Best For You: Server, Desktop, Application, Storage]]> Mon, 29 Sep 2008 24:00:00 EDT <![CDATA[Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP]]> Wed, 24 Sep 2008 24:00:00 EDT <![CDATA[Inside the Channel: Know Where Information Technology is Going]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Case Study: Ennis Knupp + Associates]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[Enhancing IT Support with Knowledge Management]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Essential ITIL: What You Need to Succeed]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Service Management: Identify and Leverage Your Existing Service Life Cycles]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[How Does Your IT Help Desk Measure Up?]]> Thu, 01 Jun 2006 24:00:00 EDT <![CDATA[IT Leadership Strategy: How to Provide World-Class Help Desk Support]]> Wed, 02 Jul 2008 24:00:00 EDT <![CDATA[The Strategic Role of IT Culture in Business Performance]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]> Tue, 01 Jan 2008 24:00:00 EST <![CDATA[Addressing the Threats and Opportunities Presented During the Current Economic Downturn]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Realizing ITIL V3: Top Technologies to Drive Value]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[ITIL: An Indispensable Guide]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Oracle Customer Services Resource Center]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Taking the Guesswork out of ITIL]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Foglight]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[ITIL Now - A Stepped Approach]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[HP Key Strategies for Successful Customer CMDB Implementations]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Uniting IT with Business through ITSM: Oracle Leads the Charge]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[Integrating IT to Drive Business Value]]> Wed, 13 Feb 2008 24:00:00 EST <![CDATA[IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing]]> Wed, 06 Feb 2008 24:00:00 EST <![CDATA[The Key to IT Business Alignment Is In Operations: Best Practice Series]]> Mon, 02 Apr 2007 24:00:00 EDT