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	<rss version="2.0"> <channel> <title>Bitpipe: Remote Access Software Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Remote-Access-Software.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 15 Oct 2008 24:00:00 EDT</lastBuildDate>
	<pubDate>Wed, 15 Oct 2008 24:00:00 EDT</pubDate>  <item> <title><![CDATA[Finding Value in Providing Mobile Workers Access to Corporate Data]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1188225155_214.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Listen to this Webcast to learn about a solution that enables the highest return on investment for securely providing remote workers with wireless access to corporate data in your organization.
   Published by: BlackBerry]]></description>
		<pubDate>Tue, 28 Aug 2007 12:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improving Customer Support and Help Desk Efficiencies with On&#45;demand Remote Support]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447187_945.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Build a New Business Model Using a Remote Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447188_163.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR&#39;s Remote Support was their solution.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447187_343.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global&#39;s remote technical support solution. Learn more about NTR support.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447186_287.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    By choosing NTRsupport&#44; DHL successfully increased productivity&#44; reduced costs&#44; and simultaneously improved customer satisfaction.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Small Business VoIP: The Basics]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222355975_673.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 25 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Power of Connections:  The Benefits of Virtual Private Networks (VPN)]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222355977_26.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    VPNs let branch offices and offsite workers connect to the company network over the Internet.  Sophisticated encryption protects voice and data traffic every step of the way. VPNs can help your employees work more productively.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 25 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Citrix Delivery Center Live:  Making the next generation of virtualization a reality today]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220882634_483.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Citrix Delivery Center Live! is a series of premier worldwide virtual events that will provide a look at how Citrix is making the next generation of virtualization a reality.
   Published by: Citrix]]></description>
		<pubDate>Mon, 08 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Distributed Capture Platforms: Reducing Costs&#44; Removing Bottlenecks and Mitigating Risks]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218824014_694.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Remote workforces are a growing trend that has documentation implications on your business processes.  This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
   Published by: EMC Corporation]]></description>
		<pubDate>Fri, 15 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[On Demand Remote Desktop Support Trial]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218022356_665.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
   Published by: NTR Global]]></description>
		<pubDate>Wed, 06 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Protecting Your Business From the Lurking Evil in Your Network]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1217439240_92.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast discusses the evolution of security risks and how the network identifies and mitigates them. It also explains solutions that help proactively reduce or prevent the impacts of the evolving threats.
   Published by: Juniper Networks, Inc.]]></description>
		<pubDate>Tue, 01 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Healthy Dose of Remote Access for Healthcare Organizations]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100641_997.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere&#44; at any hour of the day&#44; thanks to remote&#45;access technology. To learn more about this growing trend&#44; Citrix Online recently cond...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 03 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Turn a Limited VPN Connection into Anytime&#44; Anywhere Remote Access]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100636_398.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this on&#45;demand Webcast to explore how organizations can increase employee productivity by providing secure remote access via Citrix&#174; GoToMyPC&#174; Corporate. Hear Lisa Phifer&#44; VP Core Competence&#44; discuss how this simple remote...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 10 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Remote Access: How to Maintain Security and Decrease the Burden on IT]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100639_931.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    There&#39;s no doubt that remote access is a great way to increase employee productivity. But what about the IT Manager who needs to set up the network&#44; keep it secure and maintain all those remote&#45;access accounts&#63; Here&#39;s a bit of news...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 21 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Increase First Contact Resolution: The Key to Superior Support]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215015260_191.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    John Ragsdale&#44; VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
   Published by: Citrix Online - GotoAssist]]></description>
		<pubDate>Wed, 02 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215015261_14.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webinar&#44; featuring Chip Gliedman&#44; principal analyst for Forrester Research&#44; who reveals 5 best practices for improving IT service delivery and support.
   Published by: Citrix Online - GotoAssist]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Taneja Report: F5&#39;s Acquisition of Acopia Networks &#38; the Vision of the Next Generation Data Center]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209404738_774.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Server virtualization is being added to IT shops at a booming rate because IT has seen the benefits: improved utilization rates&#44; reduced CapEx and improvements in flexibility. In this report&#44; The Taneja Group explains it in detail.
   Published by: F5 Networks]]></description>
		<pubDate>Mon, 28 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Offloading Remote Authentication for Servers]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209404732_611.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper describes how F5&#39;s Advanced Client Authentication module works to protect your application infrastructure while increasing your server capacity by offloading authentication processing.
   Published by: F5 Networks]]></description>
		<pubDate>Sat, 01 Apr 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Podcast: Delivering Secure Content to Remote Mobile Users: How to Build a CDN]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209404761_69.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This podcast examines how an enterprise content delivery network (eCDN) can help your company distribute content closer to remote users while maintaining high availability&#44; DOS protection&#44; and compliance requirements.
   Published by: F5 Networks]]></description>
		<pubDate>Mon, 28 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CS&#45;PPLM for Automotive Suppliers &#45; Product Launch &#38; Engineering Change Mgmt]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209147358_469.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    CS&#45;PPLM is a web enabled solution that addresses the entire lifecycle of the quote to award/post&#45;award business process &#45; from cost estimating&#44; engineering&#44; bill of material and manufacturing process generation&#44; through quoting...
   Published by: Configuration Solutions]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Temperature Alert Software for Server &#38; Computer Rooms &#45; Remote Monitoring]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206550356_972.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This weather station warns of potentially damaging environmental changes and it is perfect for server room or remote computer room monitoring.
   Published by: Peripheral Manufacturing. Inc.]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  </channel> </rss>

