<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Remote Computing Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Remote-Computing.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 06 Nov 2008 15:15:46 EST</lastBuildDate>
	<pubDate>Thu, 06 Nov 2008 15:15:46 EST</pubDate>  <item> <title><![CDATA[Total Support: Achieving Sustainable Business Growth with a Remote Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225984765_742.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Remote support increases revenue opportunities by improving the customer experience and creating measurable value for the customer and provider alike.
   Published by: NTR Global]]></description>
		<pubDate>Thu, 06 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Redefining the Telepresence Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225984762_431.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    TANDBERG offers a range of telepresence solutions&#44; from an immersive meeting room to a smaller system for ad hoc meetings and a personal system for the desk&#44; combined with additional technology and services&#44; the meeting is further enhanced.
   Published by: TANDBERG]]></description>
		<pubDate>Thu, 06 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Forrester Consulting &#45; Is Mobile WAN Optimization Right For You&#63;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225721118_275.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download this paper today and discover the payoff for implementing mobile WAN optimization across your enterprise.
   Published by: Riverbed Technology, Inc.]]></description>
		<pubDate>Mon, 03 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Wide Area Data Services (WDS): Optimizing the Remote Office]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225477001_143.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this white paper, find out how WAFS, WAN optimization, compression, and Web acceleration technologies have come together into one powerful solution: Wide-area Data Services (WDS).
   Published by: Riverbed Technology, Inc.]]></description>
		<pubDate>Fri, 31 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Accelerating the Next Phase of Virtualization]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225476999_835.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this paper, see how wide-area data services (WDS) is now having tremendous success in enabling server virtualization and remote site consolidation.
   Published by: Riverbed Technology, Inc.]]></description>
		<pubDate>Fri, 31 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Changing Face of Exchange E&#45;mail Management]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223550577_159.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Please join us for a webinar featuring a detailed overview of the differences between the 3 primary management strategies for Exchange in the marketplace today: on&#45;premise&#44; hosting and remote managed services.
   Published by: Azaleos Corporation]]></description>
		<pubDate>Thu, 09 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Fixed&#45;Mobile Convergence for High Performance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223137401_53.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Fixed&#45;mobile convergence promises to bridge the gaps that divide mobile workers from their customers and business associates&#44; while empowering mobile workers with all the information and communication capabilities available back at headquarters.
   Published by: AT&T Corp]]></description>
		<pubDate>Sat, 04 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improving Customer Support and Help Desk Efficiencies with On&#45;demand Remote Support]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447187_945.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Build a New Business Model Using a Remote Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447188_163.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR&#39;s Remote Support was their solution.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447187_343.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global&#39;s remote technical support solution. Learn more about NTR support.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Improve Technical Support Productivity while Reducing Costs with a Remote Support Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222447186_287.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    By choosing NTRsupport&#44; DHL successfully increased productivity&#44; reduced costs&#44; and simultaneously improved customer satisfaction.
   Published by: NTR Global]]></description>
		<pubDate>Fri, 26 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Accelerating Remote Access within the Virtualized Enterprise]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221309545_388.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    As IT managers embrace virtualization to meet important cost reduction and management initiatives&#44; they need to understand the limits that the WAN imposes when remote users try to access consolidated applications from a virtualized data center.
   Published by: Certeon]]></description>
		<pubDate>Sat, 15 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Citrix Delivery Center Live:  Making the next generation of virtualization a reality today]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220882634_483.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Citrix Delivery Center Live! is a series of premier worldwide virtual events that will provide a look at how Citrix is making the next generation of virtualization a reality.
   Published by: Citrix]]></description>
		<pubDate>Mon, 08 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Supporting Mobile Workers: A Survey of Management&#44; Capabilities and Concerns]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220973985_176.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Kelton Research conducted an online survey of 333 IT staff members at US companies with 500 or more employees. This survey explores different topics related to supporting mobile workers, including connectivity, security and management control.
   Published by: Fiberlink Communications]]></description>
		<pubDate>Tue, 09 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Demo --  An Introduction to Citrix XenDesktop]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1219249492_778.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This short webcast walks the user through a session with XenDesktop.  From login, to launching applications, the user experience is illustrated.
   Published by: Citrix]]></description>
		<pubDate>Wed, 20 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[On Demand Remote Desktop Support Trial]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218022356_665.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
   Published by: NTR Global]]></description>
		<pubDate>Wed, 06 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[3PAR Thin Copy Desktop: A VDI&#45;Optimized Storage Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1217608862_17.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Virtual Desktop Infrastructure enables end users or their hosting providers to provision and manage hundreds of individual&#44; virtual desktops from a set of centrally administered&#44; consolidated servers.
   Published by: 3PAR]]></description>
		<pubDate>Tue, 01 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Healthy Dose of Remote Access for Healthcare Organizations]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100641_997.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere&#44; at any hour of the day&#44; thanks to remote&#45;access technology. To learn more about this growing trend&#44; Citrix Online recently cond...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 03 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Green&#45;Purchasing Initiatives Research Brief: Is IT Thinking Green&#63;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100643_644.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Organizations large and small are beginning to take a closer look at their environmental impact. Savvy company leaders understand that business practices have to evolve to protect the planet&#39;s sustainability as well as the long&#45;term interests o...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 03 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Remote Access: How to Maintain Security and Decrease the Burden on IT]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100639_931.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    There&#39;s no doubt that remote access is a great way to increase employee productivity. But what about the IT Manager who needs to set up the network&#44; keep it secure and maintain all those remote&#45;access accounts&#63; Here&#39;s a bit of news...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 21 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Turn a Limited VPN Connection into Anytime&#44; Anywhere Remote Access]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215100636_398.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this on&#45;demand Webcast to explore how organizations can increase employee productivity by providing secure remote access via Citrix&#174; GoToMyPC&#174; Corporate. Hear Lisa Phifer&#44; VP Core Competence&#44; discuss how this simple remote...
   Published by: Citrix Online - GotoMyPC]]></description>
		<pubDate>Thu, 10 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Increase First Contact Resolution: The Key to Superior Support]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215015260_191.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    John Ragsdale&#44; VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
   Published by: Citrix Online - GotoAssist]]></description>
		<pubDate>Wed, 02 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215015261_14.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webinar&#44; featuring Chip Gliedman&#44; principal analyst for Forrester Research&#44; who reveals 5 best practices for improving IT service delivery and support.
   Published by: Citrix Online - GotoAssist]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Case Study: Unified Communications and Virtual Networking]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213908101_158.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this video case study watch how 3marketeers Advertising utilizes unified communications and virtual private networking to foster collaboration, provide better customer service and increase profitability.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[MPC Industries Headquarters Travel with CEO]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213911341_631.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this world of 24/7communications learn how MPC Industries, a 52-year-old family owned manufacturing company, uses Cisco Unified Communications to help it's employees enjoy life without sacrificing productivity.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Robots are Improving the Quality of Healthcare&#151;Automatically]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213908574_134.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read how Aethon, the leading manufacturer of courier TUG mobile robots, uses Cisco wireless and security products to operate their robots within the healthcare industry.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Bringing Personalized Financial Services to Farmers]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213911569_820.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Eco-Friendly Materials Importer Uses Technology to Grow]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213909778_970.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this video case study watch how amaZulu, an eco-friendly company that imports natural architectural materials from villages all around the world, uses Cisco technology to improve customer service and productivity.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Nurse Next Door Using the Power of the Network]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213910759_294.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, learn how Nurse Next Door uses Cisco Unified Contact Center to improve patient appointments and employee scheduling.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Housing Association Puts Staff into the Community, Increasing Personal Contact]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213910462_892.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This case study showcases how The Community Gateway Association (CGA) became the first housing association in England to be set up as a 'community gateway'.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Medical Office Increases Productivity with New Communications System]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213911042_993.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This video case study showcases a physician's practice implementing a phone system and reducing time required for appointment reminder calls from four hours to 15 minutes per day and achieving efficient contact with insurance companies.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Trade Show Management Firm Increases Responsiveness]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213910064_475.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read how Everything Tradeshows utilized Cisco Smart Business Communications System to enable faster response to customer message, increase outbound telemarketing activity and reduce costs.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Leveraging Next Generation Data Networking Technologies to Gain a Competitive Advantage]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204826042_297.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Companies that have outsourced key functions to countries where labor&#44; rent&#44; and utility costs are lower have gained an advantage over those that have been slow to follow this trend.
   Published by: EMBARQ]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to Leverage the Network for Better Application Performance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1196447211_609.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This podcast examines some of the challenges and best practices with application performance management and its impact on the network.
   Published by: Citrix]]></description>
		<pubDate>Fri, 30 Nov 2007 09:00:00 EST</pubDate> </item>  </channel> </rss>

