<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: SLA Management Services Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/SLA-Management-Services.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 10 Nov 2008 19:15:19 EST</lastBuildDate>
	<pubDate>Mon, 10 Nov 2008 19:15:19 EST</pubDate>  <item> <title><![CDATA[FAQs: Managed Services]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225984752_444.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn what should be included in a managed services agreement&#44; popular pricing models for managed services providers&#44; how to market managed services and more.
   Published by: Channel Media Group]]></description>
		<pubDate>Thu, 06 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1222287889_680.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    CMDB is not a silver bullet for managing application complexity-so, how do you prevent garbage-in garbage-out? This webcast uses real-life examples to show you how to create a solid, unified foundation that supports dependency mapping.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 24 Sep 2008 24:00:00 EDT</pubDate> </item>  </channel> </rss>

