<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: SMS Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/SMS.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 06 Nov 2008 12:15:34 EST</lastBuildDate>
	<pubDate>Thu, 06 Nov 2008 12:15:34 EST</pubDate>  <item> <title><![CDATA[E-Guide: Test your Compliance know-how]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1225990328_952.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    What is your compliance know-how? Take this quiz and find out.
   Published by: SearchCompliance.com]]></description>
		<pubDate>Thu, 06 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Multi&#45;channel Marketing Hits the Wall]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223991966_810.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper provides an easier and more flexible way to manage cross&#45;channel marketing initiatives without costly investments in multiple technologies and service providers.
   Published by: Neolane Inc.]]></description>
		<pubDate>Tue, 14 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220541398_394.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.
   Published by: Genesys]]></description>
		<pubDate>Thu, 04 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220450758_965.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
   Published by: Pitney Bowes Group 1 Software]]></description>
		<pubDate>Wed, 03 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Genesys Global Consumer Survey &#45; 2007]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206446550_580.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty&#44; it also reveals some interesting trends in consumer expectations.
   Published by: Genesys]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  </channel> </rss>

