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	<rss version="2.0"> <channel> <title>Bitpipe: Sales Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Sales.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Fri, 27 Jun 2008 18:15:23 EDT</lastBuildDate>
	<pubDate>Fri, 27 Jun 2008 18:15:23 EDT</pubDate>  <item> <title><![CDATA[L&#39;oreal Effect or the Lipstick Effect]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1214496071_847.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies.
   Published by: Wipro Technologies]]></description>
		<pubDate>Thu, 26 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[When Hot&#39;s Not: Lead Scoring for Better Results]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1214505968_280.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper reveals the power that a comprehensive lead&#45;scoring model can deliver&#44; and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.
   Published by: Vtrenz, Inc]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Selling CRM to Your Sales Team]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1214496054_664.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    One of the most difficult&#44; yet critical components of a CRM implementation is the selling of the CRM to the sales team&#44; as this paper offers some advice on how to succeed in that endeavor.
   Published by: Touchtone Corporation]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How the Winners Work: Three Workstyles of the Most Successful Salespeople]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213900906_234.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webinar&#44; Michael Green&#44; Michael Bosworth&#44; and Dr. Tom Sant&#44; will discuss the three most important dimensions to professional selling.
   Published by: Landslide Technologies, Inc.]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Size DOES Matter &#45; When Choosing the Right ERP Solution]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213900923_607.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Relationship is more important for a small&#45;to&#45;medium manufacturers than a large one&#44; because small&#45;to&#45;medium manufacturers tend to have few IT resources&#44; and therefore rely more on the software supplier.
   Published by: Xperia]]></description>
		<pubDate>Tue, 30 May 2006 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Inside India: Indians View Their Automotive Future]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213283559_277.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    A study of the Indian auto industry from University of Michigan Transportation Research Institute&#39;s Automotive Analysis Division and the IBM Institute for Business Value.
   Published by: IBM Line of Business]]></description>
		<pubDate>Fri, 01 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[AETHON Chooses Landslide Technologies over SFA/CRM]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213208034_934.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With Landslide Technologies&#44; Aethon&#39;s selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.
   Published by: Landslide Technologies, Inc.]]></description>
		<pubDate>Wed, 11 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Sales Performance Optimization &#45; Success in Action Case Study: TeleTracking Technologies]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213208034_227.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    TeleTracking Technologies&#44; world leader in patient flow automation&#44; delivers groundbreaking technology and flow redesign which reduces hospital overcrowding.
   Published by: Landslide Technologies, Inc.]]></description>
		<pubDate>Wed, 11 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance&#44; Regular Use&#44; and Increased Sales among Salespeople.]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213119190_794.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    SWM represents just what it says &#45; a focus on the workstyles of salespeople to support them and help them in closing more business.
   Published by: Landslide Technologies, Inc.]]></description>
		<pubDate>Tue, 10 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Exceed Your Revenue Goals Using Advanced Analytics]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213035597_38.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Attend this webcast and learn how to gain greater insight into your customers&#44; prospects&#44; and sales process &#45; giving you the necessary knowledge to take immediate action to drive revenue goals.
   Published by: Business Objects]]></description>
		<pubDate>Thu, 24 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Defining the Ideal CRM Feature and Function Requirements]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212773404_960.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    One of the roles of a good CRM is to enable more productive interactions with customers.
   Published by: Touchtone Corporation]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212429633_412.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges&#44; opportunities and benefits of vertical applications as well as advice for industry&#45;specific solutions.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Accelerate Sales Velocity]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212429632_532.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Oracle has documented five best practices for dramatically improving pipeline management and&#44; in turn&#44; increasing sales velocity.
   Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 02 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Business Social Software Jeopardy!]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1211323504_868.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    What is hype and what is real, when web 2.0 technologies gets implemented in the enterprise? Industry experts from Forrester Research and Forum One Communications answer questions about how companies are successfully leveraging online communities.
   Published by: Jive Software]]></description>
		<pubDate>Wed, 28 May 2008 10:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Building an Enterprise-Class Online Customer Community, a Guided Tour with VMware]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1211322995_122.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Industry-leading companies are leveraging online communities to attract customers, support users, and build brands. In this Webcast, walk through successful initiatives and share discoveries from a successful enterprise-class user community.
   Published by: Jive Software]]></description>
		<pubDate>Wed, 14 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SAP&#153; CRM Integration into the Contact Center]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210363109_676.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the SAP CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Siebel Integration into the Contact Center Technical Integration Brief]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210363111_514.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the Siebel CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle PeopleSoft CRM Integration into the Contact Center]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210363107_748.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center&#44; including both general technical details of call center integration&#44; as well as how to use vendor certified software from AMC.
   Published by: AMC Technology]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[eCity Sell &#45; Sales Order Management for .Net2.0]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209665689_163.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.
   Published by: SLINGSHOT]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[We Want You as a Philips Sales-partner: Philips Speech Consulting Offers You a Once in a Lifetime Business-Opportunity]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210095211_491.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Philips innovates and develops dictation solutions which are designed for frequent&#44; professional use&#44; wherever users wish to create or transcribe documents&#44; Philips supplies the right solution.
   Published by: PHILIPS Speech Processing]]></description>
		<pubDate>Mon, 21 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Enterprise Collaboration: Creating Value through Content&#44; Context and Process]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210009715_232.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    One of the key features of an enterprise collaboration solution is that it can be applied to many areas or processes in the enterprise or value network&#44; and adds value no matter what the industry is.
   Published by: EMC Corporation]]></description>
		<pubDate>Sat, 03 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[9 Indicators It&#39;s Time to Replace Your Commission System]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209665700_823.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web.
   Published by: ACTEK, Inc.]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Case for Customer Relationship Management (CRM) on IBM System i, iSeries or AS/400]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1209665692_25.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper examines the options you have when picking a CRM application.  It discusses the different options -- hosted or Software-as-a-Service, or an in-house, Windows-based solution.  It pays particular attention to IBM business application users.
   Published by: Touchtone Corporation]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Business Case for On-Demand Business Intelligence]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1207596815_617.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.
   Published by: LucidEra]]></description>
		<pubDate>Wed, 23 Apr 2008 14:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Business Value of Social Networking Applications]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1207317425_310.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines the development of the social networking market, provides an overview of the benefits to be derived from using social networking technologies and explores the role of social networking vendors in this critical market.
   Published by: HiveLive, Inc.]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SAP Paybacks and Chargebacks by Vistex]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206039489_789.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how you can strengthen your ability to compete and grow profitably in today&#39;s consumer products industry by managing trade spending&#44; providing a key service to channel partners and strengthening your ability to compete and grow profitably.
   Published by: SAP America Inc]]></description>
		<pubDate>Tue, 01 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Intelligent Merchandising: Creating a Unique Shopping Experience&#44; Part 3]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206039485_664.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles&#44; buying habits and shopping behaviors.
   Published by: SAP America Inc]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Sales and Operations Planning: The Key to Continuous Demand Satisfaction]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206039487_44.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Find out how leading companies are designing their sales and operations planning (S&#38;OP) processes to continuously monitor and meet customer demand.
   Published by: SAP America Inc]]></description>
		<pubDate>Thu, 01 Mar 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Intelligent Merchandising: Creating a Unique Shopping Experience&#44; Part 1]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206039485_214.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how you can how you can hook customers with fresh&#44; unusual and relevant shopping experiences. Drive customer loyalty by training&#44; empowering and providing employees with the technical tools to capture the nuances of customer behavior.
   Published by: SAP America Inc]]></description>
		<pubDate>Tue, 01 May 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Intelligent Merchandising: Creating a Unique Shopping Experience&#44; Part 2]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206039485_287.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers&#39; lifestyle needs and demands.
   Published by: SAP America Inc]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Best Practices for Configuring and Deploying SAP ERP Using HP Proliant Servers&#44; HP Storage Works 8000 Enterprise Virtual Array&#44; Windows Server and Microsoft SQL Server]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1205246010_66.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The best practices and additional information presented in this paper clearly explains how to effectively plan for and productively use a fully operational SAP NetWeaver production landscape on an HP server and storage infrastructure.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Boosting Online Commerce Profitability]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204741073_404.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    To thrive in today&#39;s increasingly crowded world of Internet retailing&#44; businesses that conduct commerce online must continually innovate to engage and enthrall their customers.
   Published by: Akamai Technologies]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Empowering Business Performance with Contract Signature Automation]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204207235_916.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how to easily incorporate e-signatures into your overall contract signature process in order to improve sales performance, increase visibility and realize channel efficiency.
   Published by: EchoSign]]></description>
		<pubDate>Wed, 01 Aug 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Network Faxing and HIPAA: Security and Privacy in the Health Care Industry]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204051851_108.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Health Insurance Portability and Accountability Act (HIPAA) prescribes new health care industry rules and recommendations for the handling and transmission of patient health information.
   Published by: Castelle]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Providing Personalized Support for Multiple User Groups]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203965757_213.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    By implementing a system like Parature&#44; Micronas has taken their support up a notch.
   Published by: Parature, Inc.]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Streamlining Operations by Integrating Front&#45; And Back&#45;Office Functions]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203689516_639.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    A computer networking system combined with front&#45; and back&#45;office business software applications can help you fill the integration bill.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Cameleon E&#45;Commerce&#44; Catalog&#44; Configurator&#44; Pricing and Quoting Solutions]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203446022_163.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Cameleon Commerce Suite helps manufacturing&#44; distribution&#44; retail and service companies sell products and services through direct&#44; indirect&#44; call center and Internet sales channels.
   Published by: ACCESS COMMERCE]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Lumber Company Cuts Customer Delays down to Size]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203602457_879.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Cisco Unified Communications system has eliminated the need for a separate intercom system&#44; as well&#44; employees can now send a page to any one of the three locations by using their Cisco Unified IP Phones to dial a special number.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to Foster Innovation in Your Company&#44; Part Two]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203602455_259.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how granting access to your intellectual property rights can lead to greater market share without giving up your unique selling proposition.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 21 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Top Ten Risks to a Configuration Project and How to Avoid Them]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203446022_342.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    For complex product companies immersed in the &#34;To&#45;Order&#34; market&#44; a configuration project is not an option &#45; it is an absolute necessity to survive and thrive.
   Published by: ACCESS COMMERCE]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy&#63;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202921600_276.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Let&#39;s examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.
   Published by: ABS Associates, Inc.]]></description>
		<pubDate>Wed, 13 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IFS Applications &#45; Supply Chain Management]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202412018_978.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IFS Applications offer business solutions that can be configured to meet the needs of rapidly changing industries facing challenges in an international marketplace.
   Published by: IFS]]></description>
		<pubDate>Wed, 07 Feb 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Impact of Lean on Consumer Product Manufacturers]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1201886627_188.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise.
   Published by: SAP America Inc]]></description>
		<pubDate>Thu, 01 Feb 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[SAP CRM Webcast &#45;&#45; Stronger Partnerships for Stronger Profits]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202149032_383.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs&#44; boosts sales&#44; and enhances processes up and down the value chain.
   Published by: SAP America Inc]]></description>
		<pubDate>Mon, 04 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1201994105_708.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
   Published by: SAP America Inc]]></description>
		<pubDate>Sun, 01 Jul 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Integrated Sales and Marketing for Consumer Products Companies]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1201886617_26.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Discover the current challenges of the consumer products (CP) industry&#44; how an ISM approach can help CP companies create new value by supporting profitable growth&#44; and steps executives must take to launch an ISM initiative.
   Published by: SAP America Inc]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[10 Ways to Improve B2B Email Deliverability and Effectiveness]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1201012790_633.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships.
   Published by: Vtrenz, Inc]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Dynamic Content in Action: DiscountBeautyCenter.com Case Study]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1199725786_915.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Listrak&#39;s marketing and professional services departments teamed up to help DiscountBeautyCenter.com&#44; an online supplier of brand name cosmetics&#44; fragrances&#44; and professional beauty supplies.
   Published by: Listrak]]></description>
		<pubDate>Thu, 08 Nov 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Dynamic Content Strategy Guide: Five Essential Email Campaigns]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1199725786_845.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Dynamic content allows you to get to know your customers and subscribers on an intimate level&#44; strengthening your relationships and increasing brand loyalty.
   Published by: Listrak]]></description>
		<pubDate>Wed, 26 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Taking On&#45;Demand CRM Integration to the Next Level]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1194533823_473.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore current CRM on&#45;demand integration challenges facing businesses with mixed deployments and learn how you can guarantee sales effectiveness&#44; business productivity&#44; and reduce costs.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Empowering Customer&#45;facing Employees Leads to Extraordinary Results: Empowerment as a Growth Strategy]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1190808679_350.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CRM Your Salespeople Will Love]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1190808677_831.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    CRM can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Choosing the Best CRM for Your Organization]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1190808678_576.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
   Published by: Oracle Corporation]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Business Value of Business Intelligence]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1189001611_377.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Business intelligence (BI) is the key to leveraging the wealth of data that accumulates in an enterprise. Learn how BI can help you lower costs&#44; increase revenue&#44; and improve customer satisfaction.
   Published by: Business Objects]]></description>
		<pubDate>Thu, 01 Jan 2004 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Opening act -  Streamlining a bank's account-opening process can have a dramatic effect on customer experience and the bottom line]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1184755415_268.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how IBM can help your bank make a better first impression. Manage the account opening process through improved efficiencies and integrated functionality.
   Published by: IBM Line of Business]]></description>
		<pubDate>Sun, 01 Oct 2006 24:00:00 EDT</pubDate> </item>  </channel> </rss>

