<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Surveys Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/Surveys.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 13 Nov 2008 12:15:24 EST</lastBuildDate>
	<pubDate>Thu, 13 Nov 2008 12:15:24 EST</pubDate>  <item> <title><![CDATA[Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1226595553_593.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets&#44; intensified focus on costs&#44; and customer dissatisfaction.
   Published by: Avaya Inc.]]></description>
		<pubDate>Thu, 13 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Engaging Your Subscribers Using Interactive Media in Email]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223137403_210.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program.  It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
   Published by: Bronto Software]]></description>
		<pubDate>Sat, 04 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[US Census Bureau Counts on SAS&#174;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220635529_878.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The 2000 decennial US Census incorporated the powerful online analytical capabilities of SAS&#44; giving the US Census Bureau unprecedented access to microdata and summary information from its count of America&#39;s more than 280 million inhabitants.
   Published by: SAS Institute Inc.]]></description>
		<pubDate>Fri, 05 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[2007 Asset Management Operations and Compensation Survey]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215708512_315.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
   Published by: Advent Software, Inc]]></description>
		<pubDate>Tue, 01 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[QUALITY AWARDS III: Compellent Shakes up the Midrange Array Competition]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1208865822_235.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The midrange array category for the Diogenes Labs?????????????????????????????????????????????????????????????Storage magazine Quality Awards appears to be fertile turf for underdogs.
   Published by: Storage Magazine]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Readers' Choice Awards]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1207748012_788.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Information Security and SearchSecurity.com presented more than 1,600 readers with some 360 security products, divided into 18 categories, three categories which failed to draw sufficient reader response are covered in market articles.
   Published by: Information Security Magazine]]></description>
		<pubDate>Tue, 01 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Quality Awards III: IBM and Sun Shine among Tape Libraries]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206363495_288.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Despite their mechanical components, the reliability of tape libraries ranks high among Quality Awards survey respondents.
   Published by: Storage Magazine]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Genesys Global Consumer Survey &#45; 2007]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206446550_580.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty&#44; it also reveals some interesting trends in consumer expectations.
   Published by: Genesys]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206384023_24.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
   Published by: Genesys]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Interlocking Priorities]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202886972_453.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Information security professionals face challenges galore in 2008.
   Published by: Information Security Magazine]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Editor's Desk: Everything Goes]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202887453_206.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    According to the Information Security/ SearchSecurity.com Priorities 2008 survey, you'll be spending more time on...well, you name it.
   Published by: Information Security Magazine]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  </channel> </rss>

