<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: User Experience Research</title> 
	<link>http://cyberlibrary.wsta.org/rlist/term/User-Experience.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 25 Nov 2008 16:15:28 EST</lastBuildDate>
	<pubDate>Tue, 25 Nov 2008 16:15:28 EST</pubDate>  <item> <title><![CDATA[Optimizing Media&#45;Rich Content Delivery with Point&#45;to&#45;Multipoint Label Switched Paths]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227625887_97.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This document describes how content delivery and broadcast services are challenging networks and explains how emerging technologies such as point&#45;to&#45;multipoint (P2MP) label switched paths (LSPs) help resolve them.
   Published by: Juniper Networks, Inc.]]></description>
		<pubDate>Tue, 25 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Virtualizing the Client PC: A Proof of Concept]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1227280672_823.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this paper Intel IT explores a proof of concept study that examined the viability of abstracting the client operating system from the hardware platform using virtualization.
   Published by: Intel Corporation]]></description>
		<pubDate>Fri, 21 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Mobile device security and management]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1226945313_709.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, our expert will explain how to safely manage mobile devices as an extension of your corporate Exchange Server system. You'll learn how to accommodate flexibility and rich user capabilities without introducing security vulnerabilities.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 04 Dec 2008 10:30:00 EST</pubDate> </item>  <item> <title><![CDATA[Standards&#45;based Shared Authentication for Scalable Consumer Authentication: Behind the Technical Curtain]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1226595573_637.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Standards&#45;based shared authentication enables organizations to scale users&#44; services&#44; and relationships quickly and cost&#45;effectively by providing a managed network for two&#45;factor consumer authentication and token distribution.
   Published by: VeriSign, Inc]]></description>
		<pubDate>Thu, 13 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[eGuide: Managing VoIP Quality]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1226075095_309.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This expert guide will explore the issues that can impact your network when VoIP comes into play&#44; and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network.
   Published by: CA]]></description>
		<pubDate>Fri, 07 Nov 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[User Interface Unplugged: Simplifying the User Experience in Enterprise Applications]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1224174740_905.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This booklet shows you the results of Workday's "unplugged" approach to building a UI. We've made complicated enterprise applications simple, awesomely simple, with a user interface that is uniquely Workday.
   Published by: Workday]]></description>
		<pubDate>Thu, 16 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Solve Exchange Storage Problems Once and for All: A New Approach without Stubs or Links]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210960394_926.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users&#44; without requiring stub files in Exchange.
   Published by: Mimosa Systems]]></description>
		<pubDate>Fri, 03 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Guide to Troubleshooting Application Problems]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1223051747_11.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This guide covers the fundamentals of how applications work&#44; how applications flow&#44; where applications fail and best practices and methodologies for troubleshooting network and application problems.
   Published by: Fluke Networks]]></description>
		<pubDate>Fri, 03 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How to Build and Maintain High Performing Web Applications in the Web 2.0 Era]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202412076_457.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience &#45; Customer Experience 2.0. With rich interfaces&#44; live data&#44; and instant feedback&#44; applications based on these techno...
   Published by: Keynote Systems]]></description>
		<pubDate>Tue, 04 Dec 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[SOA Performance Management: Improving Visibility into the User Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221757769_988.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this Podcast, you will gain insight into how to manage performance in complex SOA environments.
   Published by: CA]]></description>
		<pubDate>Wed, 24 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Next&#45;gen Load Balancing: Delivering Advanced Web Apps]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221760500_845.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The increasing demands for high availability, reliability and security of application access are driving the need for load balancers to provide a comprehensive set of network level and application-level services. Read this paper to learn more.
   Published by: Citrix]]></description>
		<pubDate>Thu, 18 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Keys to SAP Application Acceleration: Advances in Delivery Systems]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221760500_431.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    It is essential that SAP applications and network infrastructures be considered together as a &#34;application infrastructure&#34; that supports strategic business objectives.  This paper examines the challenges associated with SAP application delivery
   Published by: Citrix]]></description>
		<pubDate>Thu, 18 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Managing Mobility in the Enterprise]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221760527_542.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Mobile empowerment enables employees to take back office systems to the point of interaction with the customer anywhere. This paper highlights some of the areas mobility will expand and address how companies should advantageously manage such mobility.
   Published by: Sybase iAnywhere]]></description>
		<pubDate>Thu, 18 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Autodesk Solutions for Engineering &#38; GIS Professionals]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221582267_660.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Everyone who uses AutoCAD&#174; for infrastructure design and management should view this on&#45;demand webcast to learn about AutoCAD&#174; Map 3D 2009 software.
   Published by: Autodesk]]></description>
		<pubDate>Tue, 16 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How to monitor the performance of SOA applications and rich Internet applications]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1221157819_857.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Webcast discusses the how to implement effective performance monitoring for rich internet applications and SOA. Explore the defining characteristics of rich internet applications and gain insight into how they differ from traditional applications.
   Published by: CA]]></description>
		<pubDate>Thu, 11 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[End-User Experience and Performance Management (EPM): The Key to Better ERP Results]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220973986_947.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Executive Brief details a scenario where a billion&#45;dollar heavy equipment manufacturer who used the end&#45;user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective.
   Published by: Knoa Software]]></description>
		<pubDate>Tue, 09 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Best Practices in Performance Management: Monitor&#44; Measure and Manage the End User Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1220973986_426.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
   Published by: Knoa Software]]></description>
		<pubDate>Tue, 09 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Countdown: Tips for effective end-user security education programs]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218032039_358.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this expert podcast and get tips for creating a successful end-user security education program to help make employees a vital part of your company's defense strategy.
   Published by: FireEye]]></description>
		<pubDate>Wed, 27 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Why Most Organizations Miss User Response Monitoring &#45; and What to Do about It]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1218824018_821.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
   Published by: Nimsoft, Inc.]]></description>
		<pubDate>Fri, 15 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Need for IPTV End to End Solution Integration &#45; Learned the Hard Way]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1217608860_816.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    E2E SI define as a &#34;golden thread&#34; that elegantly ties together all deployment lifecycle phases&#44; weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
   Published by: Alcatel-Lucent]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Overcoming Web 2.0 Challenges Through Load Testing]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1215615269_64.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
   Published by: Keynote Systems]]></description>
		<pubDate>Wed, 09 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Optimizing Rich Internet Application Performance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213812348_811.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The webcast discusses why web users want RIAs&#63; how businesses are benefiting from RIAs&#63; and how to put RIAs to work for your organization&#63;
   Published by: Akamai Technologies]]></description>
		<pubDate>Tue, 23 Oct 2007 14:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Supercharging Site Performance for Unmatched Holiday Success]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1213812348_8.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webinar is on best practices for optimizing online customer experience&#44; as well as best practices in terms of overall holiday planning.
   Published by: Akamai Technologies]]></description>
		<pubDate>Wed, 19 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Unified Communications: Simplifying the Journey]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212773384_197.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The path to unified communications is unique for every customer. In this white paper learn how unified communications can reduce telecommunications costs while enhancing business responsiveness.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 01 Oct 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Business Case for Business Mashups (On Demand Webcast)]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212693188_491.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this Webcast to learn how to build a business mashup, what types of users typically build them and advice for putting together a business case. Explore the many benefits a business mashup can bring to your company.
   Published by: SERENA Software, Inc.]]></description>
		<pubDate>Thu, 29 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[BI: The Inconvenient Truth]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212600765_601.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    What&#226;??s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
   Published by: Kalido]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement&#63;]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1212514249_903.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper is intended to give you a sense of what these new proactive management technologies can do for you&#44; and to help you establish criteria for evaluating products in this arena.
   Published by: Genesys]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[EMC Documentum Process Suite 6.0]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1210009707_982.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The EMC Documentum Process Suite offering is part of the Documentum family of enterprise content management (ECM) software&#44; and is tightly integrated with the Documentum Content Server and repository for its operation.
   Published by: EMC Corporation]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Fraud Prevention and Detection for Credit and Debit Card Transactions]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1207851865_985.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines credit card fraud and details business rules-based fraud prevention and detection.
   Published by: ILOG, Inc.]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Technologies Influencing the APM Landscape: Web Services, SOA and Virtualization]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206998807_528.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Your success depends on the optimal availability and performance of your Web applications. Gaining intelligence about the performance of your Web applications and the quality of your end user's experience can be critical to success.
   Published by: CA]]></description>
		<pubDate>Mon, 31 Mar 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Numara&#174; Track-It! 8 Overview Webinar]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206741998_238.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
   Published by: Numara Software]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to maintain high application performance]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206568607_358.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, performance management expert Bernd Harzog reviews what you need to do maintain high performance.
   Published by: CA]]></description>
		<pubDate>Wed, 26 Mar 2008 09:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1206384023_24.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
   Published by: Genesys]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Nucleus Report: Who's Ready for SMB?]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1205868671_784.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With Oracle and SAP ramping up their efforts to attract small and medium-sized businesses to their enterprise applications, many have wondered: can they deliver successful deployments to smaller customers?  With Oracle, the answer is a resounding yes!
   Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 01 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Retail Industry]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204826035_271.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai deliver the high&#45;quality user experience that increases conversions&#44; revenues&#44; and the overall effectiveness of your online channel &#45; during peak times and throughout the year.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Hotel and Travel Industry]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1204826035_641.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai provides a complete e&#45;business solution that addresses the requirements for massive reach to support worldwide customer demands and the use of an extended infrastructure to support widely varying traffic on demand.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Show Me: Automatic Presentation for Visual Analysis]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1203504031_934.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn about an integrated set of user interface commands and defaults that incorporate automatic presentation into a visual analysis system. Explore best practices for graphic design and visual analysis that will enhance the user experience.
   Published by: Tableau Software]]></description>
		<pubDate>Wed, 20 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202512763_790.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.
   Published by: Avaya Inc.]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Leveraging Existing Application Monitoring Tools to Enhance the End-User Experience]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202495941_312.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explores an end-to-end performance management platform that provides targeted diagnosis of Web application problems.
   Published by: Keynote Systems]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to Accelerate Time to Market of AJAX and Flash-based Applications]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202412082_277.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Webcast explores the steps necessary to delivery a positive and rich user experience utilizing AJAX and Flash-based applications.
   Published by: Keynote Systems]]></description>
		<pubDate>Sun, 01 May 2005 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Got Traffic&#63; Strategies to Survive Peak Demand in a Web 2.0 World]]></title> <link><![CDATA[http://cyberlibrary.wsta.org/detail/RES/1202412076_119.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Webcast highlights the growing impact of Web 2.0 technology on performance and the end user experience. Gain insight into the top ten errors made during performance testing.
   Published by: Keynote Systems]]></description>
		<pubDate>Tue, 07 Aug 2007 24:00:00 EDT</pubDate> </item>  </channel> </rss>

